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Receiving serial number invalid when requesting to activate

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Message 1 of 4
helpdesk
Observer
281 Views, 3 Replies
‎08-14-2013 10:02 AM
‎08-14-2013 10:02 AM

Receiving serial number invalid when requesting to activate

Invalid serial number online and in activate dialogs for autodesk inventor routed systems 2010.  is a standalone system using a networked vault server.  Please advise how to activate so I can swap the computers for the user.

 

 

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Message 2 of 4
DarrenP
Consultant
in reply to: helpdesk
‎08-14-2013 10:58 AM
‎08-14-2013 10:58 AM

read this: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=22021115&linkID=9243099&CMP=OTC-RSS...

DarrenP
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Message 3 of 4
helpdesk
Observer
in reply to: DarrenP
‎08-14-2013 01:07 PM
‎08-14-2013 01:07 PM

No - cannot get past the serial number input to request activation.  this solution is not working.

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Message 4 of 4
DarrenP
Consultant
in reply to: helpdesk
‎08-14-2013 01:36 PM
‎08-14-2013 01:36 PM

go this route then:

You can use the online method to activate your license here:

http://www.autodesk.com/licensesupport

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.

DarrenP
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