Installation & Licensing

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New Member
Posts: 1
Registered: ‎05-10-2013
Message 1 of 7 (628 Views)

Reactivation Limit Reached. (Error: 11)

628 Views, 6 Replies
05-10-2013 12:54 PM

my AutoCAD 2008 keeps asking me to register the product, so many times that it now says the I have reached the limit.  I have call Autodesk and left messages with Customer Service and filled out the online requests for help but haven't heard back from anyone.  How do I get this fixed?

 

Community Manager
philip.s
Posts: 2,229
Registered: ‎09-27-2011
Message 2 of 7 (612 Views)

Re: Reactivation Limit Reached. (Error: 11)

05-12-2013 11:32 AM in reply to: jimnick

Welcome to the community Jim!

 

Can you please try the suggestion referenced here, specifically:

 

Delete the following from your OS.

 

On Vista, Windows 7, or Windows 8:

C:\ProgramData\FLEXnet\adskflex_*.data

C:\ProgramData\FLEXnet\adskflex_*.data.backup 


On Windows XP:

C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data

C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data.backup

 

As this will require a reactivation, please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + request code or contact our License Assistance Team if necessary.

 

Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.



Philip Schmelzer
New Member
Posts: 1
Registered: ‎07-08-2013
Message 3 of 7 (516 Views)

Re: Reactivation Limit Reached. (Error: 11)

07-08-2013 01:35 PM in reply to: philip.s
Hi Philip,

I too am having the same issue.
This has occurred after I used the portable license utility to move the license from my old desktop computer to a new one I have just purchased.
At first the programme worked fine, then every time I started AutoCAD up it requested that I activate the product.
After going through this process several times it now states that the Reactivation Limit Reached (error 11)

Please could you asiist
New Member
mandy.peterson
Posts: 2
Registered: ‎08-06-2011
Message 4 of 7 (333 Views)

Re: Reactivation Limit Reached. (Error: 11)

11-10-2013 11:29 AM in reply to: jimnick

I am getting the same message with my program. I am a student and need my program to work for school and I've tried everything to fix it. It's beginning to frustrate me because I can't get the help to fix it. Any help would be greatly appreciated. Thank you

*Expert Elite*
pendean
Posts: 20,297
Registered: ‎11-06-2003
Message 5 of 7 (326 Views)

Re: Reactivation Limit Reached. (Error: 11)

11-10-2013 01:26 PM in reply to: mandy.peterson
The answer is posted in reply #2 above yours, do as it suggests.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
New Member
mandy.peterson
Posts: 2
Registered: ‎08-06-2011
Message 6 of 7 (313 Views)

Re: Reactivation Limit Reached. (Error: 11)

11-10-2013 07:51 PM in reply to: pendean

I have already tried looking for those files and they do not exist on my computer. Is there something else i should be looking for or can try?

Customer Service
grace.liu
Posts: 71
Registered: ‎10-10-2013
Message 7 of 7 (302 Views)

Re: Reactivation Limit Reached. (Error: 11)

11-10-2013 08:08 PM in reply to: mandy.peterson

Welcome to the Community , Mandy !

 

Could you please send me a Private Message (click on my grace.liu profile name and then “Send this user a private message”) with your Serial Number, Request Code , your registration details and the reason of reactivation, I will generate the activation code manually. Or please contact our License Assistance Team for direct support.

 

 

Thanks,

 

 



Grace Liu

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