Installation & Licensing

Reply
Contributor
Geveke
Posts: 26
Registered: ‎11-14-2006
Message 1 of 7 (494 Views)
Accepted Solution

Product Design Suite Ultimate 2014 x64 installation crash

494 Views, 6 Replies
04-21-2013 07:58 AM

I downloaded PDSU 2014 from the subscription center, but when installing the suite (custom install) the installation crashes with a blue screen, after which the computer reboots, telling me the last session of Windows (7 Ultimate x64) did not end properly and ask me which startup i prefer.

 

When rebooted, i see the list of programs i wanted to install in "all programs" but the programs do not work.

 

I've done the setup 3x now, every time the same problem occurs.

 

Anyone who has a solution? (or faced the same problem)

 

Arien

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 2 of 7 (477 Views)

Re: Product Design Suite Ultimate 2014 x64 installation crash

04-21-2013 01:52 PM in reply to: Geveke
blue screens are hardware or driver related start there
Contributor
Geveke
Posts: 26
Registered: ‎11-14-2006
Message 3 of 7 (454 Views)

Re: Product Design Suite Ultimate 2014 x64 installation crash

04-22-2013 01:51 AM in reply to: Geveke

Strange, never ever had bluescreens in Windows 7, neither has my hardware changed lately.

i recently installed other Autodesk based software, which went fine.

 

So where to start searching?

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 4 of 7 (437 Views)

Re: Product Design Suite Ultimate 2014 x64 installation crash

04-22-2013 06:26 AM in reply to: Geveke
Active Contributor
AhmetSevik
Posts: 30
Registered: ‎05-26-2011
Message 5 of 7 (380 Views)

Re: Product Design Suite Ultimate 2014 x64 installation crash

04-25-2013 07:36 AM in reply to: Geveke

But, on Autodesk page Product Design Suite Ultimate 2014 is not relase yet i think. 

lookign so;

Note: Autodesk® Product Design Suite Ultimate 2014 software will be available soon. But you can try Product Design Suite Ultimate 2013 now (may not include all of the software listed above).

Are you sure that you have Release 2014?

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 6 of 7 (376 Views)

Re: Product Design Suite Ultimate 2014 x64 installation crash

04-25-2013 07:37 AM in reply to: AhmetSevik

its out for subscription customers

Contributor
Geveke
Posts: 26
Registered: ‎11-14-2006
Message 7 of 7 (332 Views)

Re: Product Design Suite Ultimate 2014 x64 installation crash

04-29-2013 01:13 AM in reply to: Geveke

I've managed to solve the problem !!

 

After looking into the log files in order to find a cause for the BSOD (which showed me nothing that helped me furrther) i downloaded Slimdrivers and had my system scanned for ' out-of-date'  drivers; The result was a massive list of 29 drivers that where at least not up to date.


I had them all updated, 1 at a time with a backup and a restart after each install.

 

The (Autodesk) recommended driver for my Nvidia Quadro 5000 appeared to be the reason for the BSOD.

After updating this driver i was able to install PDS Ultimate 2014 without any problem.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube