Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Problem with license: License is not obtained

8 REPLIES 8
Reply
Message 1 of 9
naighouth
2038 Views, 8 Replies

Problem with license: License is not obtained

Hi Everyone.

I have a problem with license. I looked for on this forum solution for my problem but none of them do not work for me.

So, who may help me? I have license key and it is correct but when I'm running Maya unfortunately it does not work... and I see these windows on image.problem.jpg

8 REPLIES 8
Message 2 of 9
david.lau
in reply to: naighouth

This is a generic licensing message. The answer depends if you are running a Standalone or a Network version of the software.


David Lau
Message 3 of 9
naighouth
in reply to: david.lau

I'm running a standalone version of the software.

Message 4 of 9
david.lau
in reply to: naighouth

Please backup the following files/folders  then delete them so that activtion can reset again.

 

Windows Vista/Windows 7
 

C:\ProgramData\Autodesk\Adlm

C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data

C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data_backup.001



David Lau
Message 5 of 9
naighouth
in reply to: naighouth

It can be strange, but I do not have these files, I have only this folder and after delete it, nothing happend...

Should I reinstall the software?
Message 6 of 9
david.lau
in reply to: naighouth

I would uinstall & reinstall the software.



David Lau
Message 7 of 9
naighouth
in reply to: david.lau

I was uninstalled and reinstalled the software, and... Still the same... I do not have these files and I receive the same message. Could you write down here at the points what I have to do with it?

Message 8 of 9
naighouth
in reply to: naighouth

So... Could anyone help me ? 

It's very important for me... 

Message 9 of 9
david.lau
in reply to: naighouth

Please send me your contact info via forum email with your serial number. It is the letter icon beside you login handle. I will log a goodwill case for you.


David Lau

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report