Installation & Licensing

Reply
Community Manager
philip.s
Posts: 2,406
Registered: ‎09-27-2011
Message 21 of 228 (2,204 Views)

Re: Problem with activation (error activation) error (400)

09-07-2012 04:31 PM in reply to: theo.escamez

Hi theo.escamez,

 

Please always first post in the forums prior to sending a Private Message. Have you contacted our Registration and Activation team?



Philip Schmelzer
New Member
leila.teteausurel
Posts: 1
Registered: ‎09-13-2012
Message 22 of 228 (2,167 Views)

Re: Problem with activation (error activation) error (400)

09-13-2012 01:20 AM in reply to: p3pis89

Hi! 

 

I have the same problem than the others...I can't activate my student version.

Can you help me with the manual activation please ?

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 23 of 228 (2,156 Views)

Re: Problem with activation (error activation) error (400)

09-13-2012 01:55 AM in reply to: leila.teteausurel

H leila.teteausurel,

 

Sure, we will activate the License for you.

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then "Send this user a private message") with your serial number and Request Codes.



Joane Bonghanoy
New Member
jmlfin
Posts: 1
Registered: ‎09-26-2012
Message 24 of 228 (2,102 Views)

Re: Problem with activation (error activation) error (400)

09-26-2012 02:38 AM in reply to: p3pis89

I'm having the same exact problem with Autodesk 3ds Max 2012. Should I send a private message as well?

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 25 of 228 (2,095 Views)

Re: Problem with activation (error activation) error (400)

09-26-2012 04:38 AM in reply to: jmlfin

Hi jmlfin,

 

Welcome to the Discussion Groups ! :smileywink:

 

Yes, can you send me your serial number in private message?

 

Thank you



Celine Manca
New Member
pjachu
Posts: 1
Registered: ‎09-28-2012
Message 26 of 228 (2,032 Views)

Re: Problem with activation (error activation) error (400)

09-30-2012 07:00 AM in reply to: p3pis89

Hello,

 

I am unable to unable to activate my AutoCAD Civil3D 2012 64bit student licence - error 400 appears.

Could anyone help me with the activation? Thank you in advance.

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 27 of 228 (2,021 Views)

Re: Problem with activation (error activation) error (400)

09-30-2012 07:07 PM in reply to: pjachu

Hi pjachu:

 

Error 400s are typically associated with an invalid request code and can be resolved with a manual activation code.

 

Please send me your serial number through private message (click on my arlinpega.bibat profile name and then “Send this user a private message”) together with your request code.

 

In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure. Following are the steps to retrieve the request code:

1. Run the program

2. Pull down menu 'Help'

3. Click on 'About'

4. Click the Production Information button at the right hand corner

5. Click on the Activate button

6. On this page you will be able to view Product, Serial Number and Request Code 

 

For future reference, you can contact our Registration and Activation directly.

 

Best Regards,



Arlin Bibat
New Member
s0538039
Posts: 2
Registered: ‎10-10-2012
Message 28 of 228 (1,952 Views)

Re: Problem with activation (error activation) error (400)

10-10-2012 12:44 PM in reply to: arlinpega.bibat

Hello, I've got exact the same problem, the steps above doesn't help, because the mistake exists furthermore!

 

Can anybody help me?

 

Thanks

Community Manager
philip.s
Posts: 2,406
Registered: ‎09-27-2011
Message 29 of 228 (1,942 Views)

Re: Problem with activation (error activation) error (400)

10-10-2012 02:32 PM in reply to: s0538039

Hi Björn,

 

Can you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code or contact our Registration and Activation group for troubleshooting assistance.



Philip Schmelzer
New Member
s0538039
Posts: 2
Registered: ‎10-10-2012
Message 30 of 228 (1,933 Views)

Re: Problem with activation (error activation) error (400)

10-10-2012 11:25 PM in reply to: philip.s

Ok, I will send you a private message in the afternoon/evening, when I am at home.

 

Best regards

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube