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    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: Problem with activation (error activation) error (400)

    09-07-2012 04:31 PM in reply to: theo.escamez

    Hi theo.escamez,

     

    Please always first post in the forums prior to sending a Private Message. Have you contacted our Registration and Activation team?



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    New Member
    Posts: 1
    Registered: ‎09-13-2012

    Re: Problem with activation (error activation) error (400)

    09-13-2012 01:20 AM in reply to: p3pis89

    Hi! 

     

    I have the same problem than the others...I can't activate my student version.

    Can you help me with the manual activation please ?

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    Customer Service
    joane.bonghanoy
    Posts: 409
    Registered: ‎06-06-2011

    Re: Problem with activation (error activation) error (400)

    09-13-2012 01:55 AM in reply to: leila.teteausurel

    H leila.teteausurel,

     

    Sure, we will activate the License for you.

     

    Please send me a Private Message (click on my joane.bonghanoy profile name and then "Send this user a private message") with your serial number and Request Codes.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
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    New Member
    Posts: 1
    Registered: ‎09-26-2012

    Re: Problem with activation (error activation) error (400)

    09-26-2012 02:38 AM in reply to: p3pis89

    I'm having the same exact problem with Autodesk 3ds Max 2012. Should I send a private message as well?

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    Customer Service
    celine.manca
    Posts: 108
    Registered: ‎03-14-2011

    Re: Problem with activation (error activation) error (400)

    09-26-2012 04:38 AM in reply to: jmlfin

    Hi jmlfin,

     

    Welcome to the Discussion Groups ! :smileywink:

     

    Yes, can you send me your serial number in private message?

     

    Thank you



    Celine Manca
    AutodeskHelp | Customer Care Representative
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    New Member
    Posts: 1
    Registered: ‎09-28-2012

    Re: Problem with activation (error activation) error (400)

    09-30-2012 07:00 AM in reply to: p3pis89

    Hello,

     

    I am unable to unable to activate my AutoCAD Civil3D 2012 64bit student licence - error 400 appears.

    Could anyone help me with the activation? Thank you in advance.

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    Customer Service
    arlinpega.bibat
    Posts: 390
    Registered: ‎06-14-2011

    Re: Problem with activation (error activation) error (400)

    09-30-2012 07:07 PM in reply to: pjachu

    Hi pjachu:

     

    Error 400s are typically associated with an invalid request code and can be resolved with a manual activation code.

     

    Please send me your serial number through private message (click on my arlinpega.bibat profile name and then “Send this user a private message”) together with your request code.

     

    In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure. Following are the steps to retrieve the request code:

    1. Run the program

    2. Pull down menu 'Help'

    3. Click on 'About'

    4. Click the Production Information button at the right hand corner

    5. Click on the Activate button

    6. On this page you will be able to view Product, Serial Number and Request Code 

     

    For future reference, you can contact our Registration and Activation directly.

     

    Best Regards,



    Arlin Bibat
    AutodeskHelp | Community Manager
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    New Member
    Posts: 2
    Registered: ‎10-10-2012

    Re: Problem with activation (error activation) error (400)

    10-10-2012 12:44 PM in reply to: arlinpega.bibat

    Hello, I've got exact the same problem, the steps above doesn't help, because the mistake exists furthermore!

     

    Can anybody help me?

     

    Thanks

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    Community Manager
    philip.s
    Posts: 1,425
    Registered: ‎09-27-2011

    Re: Problem with activation (error activation) error (400)

    10-10-2012 02:32 PM in reply to: s0538039

    Hi Björn,

     

    Can you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number and product request code or contact our Registration and Activation group for troubleshooting assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
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    New Member
    Posts: 2
    Registered: ‎10-10-2012

    Re: Problem with activation (error activation) error (400)

    10-10-2012 11:25 PM in reply to: philip.s

    Ok, I will send you a private message in the afternoon/evening, when I am at home.

     

    Best regards

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