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    New Member
    Posts: 1
    Registered: ‎11-08-2012

    Problem while installing 3ds max 2013 64 bit.

    685 Views, 1 Replies
    11-08-2012 10:06 PM

    I've recently downloaded the trial version of 3ds max 2013 64 bit as i just wanted to learn some basics.I tried installing 3ds max 2013 64 bit many times but failed each time i get this report :

     

    3ds max 2013

    Could not open key:

    UNKNOWN\Component\47FD3585D4A569A7CA8FF7DA5B784536\879B03F063539040CBC9A0F24B3CE5CF.

     

    I 've logged in as an administrator, tried changing permission on regedit (i failed changing permission even in admin mode).I've uninstalled antivirus and disabled firewall,even tried in setup mode.
    My system specs : Dell optiplex 390, windows 7 professional 64 bit SP 1, with latest drivers and runtime (.net,directx etc..) installed.  
    I am completely newbie for 3ds max but have been using open source software for couple of years and never faced any problem while working on them.Some one please help me, I've attached screen shot and error report.

    Please use plain text.
    Product Support
    aaronhai
    Posts: 168
    Registered: ‎03-25-2010

    Re: Problem while installing 3ds max 2013 64 bit.

    11-09-2012 01:54 AM in reply to: Suraj_K

    Hi Suraj_K,

     

    Welcome to Autodesk Discussion Groups.

    I would like to confirm if you followed the steps documented in thisTechncial Solution ?

    Please also try the installation in Diagnostics Mode.

     

    Thank you.

     

     

     



    Aaron Hai
    AutodeskCare | Product Support
    TW | PI | YT | BLOG
    If my reply was helpful, please Kudo or Accept as Solution. :smileyhappy:
    Please use plain text.