Installation & Licensing

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mtermeer
Posts: 1
Registered: ‎01-10-2012
Message 1 of 2 (368 Views)

Problem transferring licence from old PC to new PC.

368 Views, 1 Replies
01-10-2012 08:21 AM
Hi, We need to transfer the AutoCAD LT2009 licencekey from an old PC to a new PC. We used the Portable Licence Utility, but unfortunately the import in the new PC doesn't work. The error code is [17.1.84]. This file is not a valid transfer file. So, on the old PC we get a message that the export was successful, but on the new PC we get the error. Besides that we now have on the old PC a problem that the licencekey isn't active any more and we can't use AutoCAD any more. Please advice how to solve this issue. (screenshots are available). Thanx in advance! Greetz, Mathieu
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INACTIVE_Timmy.DeAustria
Posts: 72
Registered: ‎10-04-2011
Message 2 of 2 (364 Views)

Re: Problem transferring license from old PC to new PC.

01-10-2012 09:06 AM in reply to: mtermeer

I do not know if "License Transfer Utility" will work with 2009, but you can try.

You will need an Internet Connection, and an Autodesk user ID and password, available from the Autodesk Register Once website:

https://registeronce.autodesk.com


More information about the "License Transfer Utility" can be found here:

http://docs.autodesk.com/ACD/2011/ENU/filesLIC/WS1a9193826455f5ff-3859b43c1209703a838e77.htm


For detailed instructions on how to export your license using License Transfer Utility can be found here:

http://docs.autodesk.com/ACD/2011/ENU/filesLIC/WS1a9193826455f5ff-3859b43c1209703a838-4865.htm

 

For detailed instructions on how to import your license using License Transfer Utility can be found here:

http://docs.autodesk.com/ACD/2011/ENU/filesLIC/WS1a9193826455f5ff-3859b43c1209703a838-484c.htm

 

For a video guide on how to use License Transfer Utility, please follow this link:

http://usa.autodesk.com/getdoc/id=TS13409518

 

If you cannot use the License Transfer utility, you need to contact Autodesk Product Registration and Authorization Customer Service
Email: authcodes@autodesk.com
Phone: 1-800-551-1490

 

Hope this helps...

 



Timmy De Austria
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

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