Installation & Licensing

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Member
paulp
Posts: 4
Registered: ‎02-08-2011
Message 11 of 22 (1,517 Views)

Re: Problem installing 3Ds Max 2011

02-09-2011 01:22 AM in reply to: paulp

I reckon I know whats going on here. Attached is a winrar test on the part 2 archive.

 

I haven't downloaded part 1 yet due to bandwidth, so I reckon from the error message that you have to unarc both packages before you even start installation - i.e. you HAVE to have both extracted

 

I will report back when I have downloaded and unarc'd both packages

New Member
tonnekloppen
Posts: 1
Registered: ‎02-09-2011
Message 12 of 22 (1,506 Views)

Re: Problem installing 3Ds Max 2011

02-09-2011 02:17 AM in reply to: paulp

same here...help.cab missing. I also noticed, that the downloaded .rar is named "part2", but of what? Downloaded it twice (with my browser, not with the DL-Manager) and never had the option to download a "part1"...

 

 

Member
paulp
Posts: 4
Registered: ‎02-08-2011
Message 13 of 22 (1,501 Views)

Re: Problem installing 3Ds Max 2011

02-09-2011 03:46 AM in reply to: paulp

In the downloads section you are given the option of:

 

"If you are having trouble with your download, please click here to download using your browser. "

 

You can then download them to your desktop instead of some random temp file denoted by the "Installer"

 

I'm currently downloading Part 1 now (3GB)...

Member
paulp
Posts: 4
Registered: ‎02-08-2011
Message 14 of 22 (1,493 Views)

Re: Problem installing 3Ds Max 2011

02-09-2011 04:34 AM in reply to: paulp

 

Solved

 

download both packages and then installed from part one. Works fine

 

Autodesk  - would be worth suggesting you MUST download both pakages

 

 

New Member
garethdrain
Posts: 1
Registered: ‎04-05-2012
Message 15 of 22 (738 Views)

Re: Problem installing 3Ds Max 2011

04-05-2012 01:06 PM in reply to: preedmax5

to be honest this is a real pain in the ****, has anyone found a solution to this problem?

Member
strongzed
Posts: 3
Registered: ‎06-20-2013
Message 16 of 22 (450 Views)

Re: Problem installing 3Ds Max 2011

06-20-2013 05:17 AM in reply to: preedmax5

When I downloaded it through the "Browser Download" option with Google Chrome in the default and same directory(because "download now" or "Install Now" Options were not available for any software, And it took more than 18 hours to get downloaded)and when I launch the Setup File that ends in .exe this popped up and installation was Absolutely unsuccessful:

 

The System Cannot find the file specified.

C:\Autodesk\Autodesk_3ds_Max_2011_English_Win_32-64bit\SetupRes\eval.msi

 

And Then The Installer Closes Absolutely Unsuccessful. Please Help, This A Very Important Emergency, Please Reply Detailed Illustrations, Please Hurry, Reply Back As Soon As You See This, And Thank You If You Help!

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 17 of 22 (447 Views)

Re: Problem installing 3Ds Max 2011

06-20-2013 05:31 AM in reply to: strongzed

Hi strongzed,

 

You can find a direct download link for Autodesk 3ds Max 2011 in our Virtual Agent.

 

1. Click on Downloading New/Updated Products

2. Click the first hyperlink to download prior to 2014 release

3. Select product and version you need



Celine Manca
*Expert Elite*
DarrenP
Posts: 7,198
Registered: ‎09-13-2007
Message 18 of 22 (440 Views)

Re: Problem installing 3Ds Max 2011

06-20-2013 05:43 AM in reply to: celine.manca
Member
strongzed
Posts: 3
Registered: ‎06-20-2013
Message 19 of 22 (430 Views)

Re: Problem installing 3Ds Max 2011

06-21-2013 02:10 AM in reply to: celine.manca
Thanks, but when I downloaded a fresh copy again from that place, and after 18 hours of download when I ran the install file on my desktop It installed a little files and said:



Error

Some installations files are corrupted.

Please download a fresh copy and retry the installation.



And then the installation automatically aborted.

And still after that when I ran the setup file (Which it installed) it said the same thing I told the previous time. Any Help? It's an Emergency!
Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 20 of 22 (421 Views)

Re: Problem installing 3Ds Max 2011

06-21-2013 09:24 AM in reply to: strongzed

Hi Alex,

 

Corrupt download issues / CRC errors are typically resolved by utilizing a different browser, and/or turning off your firewall + antivirus software.

 

Can you please give that a shot and let us know if it makes a difference?



Philip Schmelzer

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