Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Please help, I cant open my 3ds max design 2012

8 REPLIES 8
Reply
Message 1 of 9
Anonymous
7989 Views, 8 Replies

Please help, I cant open my 3ds max design 2012

I download the student 3ds Max Design 2012

mine is vista and choose Autodesk 3ds Max Design 2012 32-bit - English

When I run it, it stop with loading plug-in: C:\ Program Files\Autodesk\3ds Max Design 2012\stdplugs\HSDS.dlm

After I choose Change Graphics Mode- English, it still the same

Can anybody help? thx a lot, very urgent :'(

8 REPLIES 8
Message 2 of 9
byron.morales
in reply to: Anonymous

Please test resetting the HSDS.dlm configuration file.

1. Close 3ds Max Design 2012.

2. Browse to the following local user application preferences directory-

Windows VISTA / Windows 7

C:\Users\YOUR_USER_NAME\AppData\Local\Autodesk\3ds​MaxDesign\2010 - 32bit\enu\plugcfg

3. Rename the HSDS.dlm configuration file in this direcrtory to HSDSdlm_old

4. Restart 3ds Max Design 2012, new user application preference file will be created on startup.

I hope that the above information is useful.

 

If renaming the HSDS.dlm to hsdsdlm_old does not help. You can also copy the hsds.dlm from another working machine and see if that works.

 

 



Byron Morales
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:


 


Byron M.
Installation and Licensing
Message 3 of 9
Anonymous
in reply to: byron.morales

Hi,

I am having the same problem with 3ds Max 2012 64-bit. When starting it up, it hangs on HSDS.dlm... I went into local app data folder and into the plugcfg folder but theres no HSDS.dlm file there.

Message 4 of 9
Anonymous
in reply to: Anonymous

Ditto. Same problem. Not seeing the noted file in my plgcfg folder.

Message 5 of 9
Anonymous
in reply to: byron.morales

Thank u so much!

I was having the same problem and I renamed the HSDS file and it worked!

Thank you. Days of trying to find solutions finally came to an end.


People... if you are having the same problem... try this! 🙂

Message 6 of 9
gentlestev
in reply to: Anonymous

Help me friends. I bought 3dsmax design 2012. When i start it. It loads all the plugins perfectly but keeps still at 'starting 3dsmax......' without bringing up the user interface and no error even when i left it for almost 10hours i wont come up. Hlp me plzzzzzzzzzzz. Here or email stevenonyeje@gmail.com
Message 7 of 9
Anonymous
in reply to: gentlestev

I had the same problem as gentlestev and it was solved when I chose Change Graphics Mode>English>Open GL

Do give it a shot and lemme know if it works out!

Message 8 of 9
Anonymous
in reply to: Anonymous

In case any one cannot find the HSDS.dlm file in appdata directory stated above, I found mine in C:\Program Files\Autodesk\3ds Max 2012\stdplugs and changed it to HSDS.dlm.off. Max then loaded up fine. I hope I won't need it later.

Message 9 of 9
Anonymous
in reply to: Anonymous

hi go to C:\Program Files\Autodesk\3ds Max 2014\stdplugs  (your software folder location) . search for hsds.dlm and rename it to HSDSdlm_old ( the .dlm must be remove)

 

start your software.

 

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report