PLU import success depends on target PC

[Anonymous]

Greetings!

Our company purchased AutoCAD 2004 (Stand-Alone, boxes) several years ago.

Now I've got a task to share one license between 3 PC using PLU.

While Export and Import works fine with two of my PCs, the third one always says the license imported successfully, but the place for the license brief info in the PLU window is grayed-out and when I restart PLU on that PC (immediately after import), I can see that the status of the license is "corrupted". There is also a note saying that I need to reactivate the license in order to export it from this PC. However, this license is unusable even on PC where it was 'successfully' imported - AutoCAD suggests me to Authorize the Product or leave immediately.
The process failed when I tried to reactivate the license on that PC as PLU advised.
With reactivation on the source PC, I was able to reproduce the problem exporting the license from any of 2 PCs that haven't described problem to the troubled one.
I've tried to do a clean reinstall of AutoCAD on it deleting all Autodesk information on the disk and in the registry, but the problem still exists

I always use File transfer method.
The OS on all 3 PCs are WinXP SP2 and AutoCAD was installed on them from the same source.

How can I determine the reason causing failures of the license installation on the single PC while it works fine on the others?

[Anonymous]

If the system date and time are not in synch with the other two PCs, this
can cause a problem. The exact cause can be determined by listing the exact
error message that you get when you start AutoCAD, including the error
number such as [18.1.54].

--Cy--

wrote in message news:5878301@discussion.autodesk.com...
Greetings!

Our company purchased AutoCAD 2004 (Stand-Alone, boxes) several years ago.

Now I've got a task to share one license between 3 PC using PLU.

While Export and Import works fine with two of my PCs, the third one always
says the license imported successfully, but the place for the license brief
info in the PLU window is grayed-out and when I restart PLU on that PC
(immediately after import), I can see that the status of the license is
"corrupted". There is also a note saying that I need to reactivate the
license in order to export it from this PC. However, this license is
unusable even on PC where it was 'successfully' imported - AutoCAD suggests
me to Authorize the Product or leave immediately.
The process failed when I tried to reactivate the license on that PC as PLU
advised.
With reactivation on the source PC, I was able to reproduce the problem
exporting the license from any of 2 PCs that haven't described problem to
the troubled one.
I've tried to do a clean reinstall of AutoCAD on it deleting all Autodesk
information on the disk and in the registry, but the problem still exists

I always use File transfer method.
The OS on all 3 PCs are WinXP SP2 and AutoCAD was installed on them from the
same source.

How can I determine the reason causing failures of the license installation
on the single PC while it works fine on the others?

[Anonymous]

im having 3dmax 8.0 on my imac 2.4 20" with ATI2600 256MB of video ram

and its run windows with boot camp .

my issue the 3dmax doesn't work what can i do .

should i install some thing or what !please i need help

[Anonymous]

Thank you for your reply!

So sorry, I forgot about obvious things: tracking the error messages. 🙂

The error number when I start AutoCAD on the troubled PC is [9.1.4]

I did some kind of research and found out that there was not Autodesk folder in "Documents and Settings\All Users\", so no license file created when transferring. Manual file transfer didn't resolve the problem.
Therefore, I think the issue is system wide and it is related to differences between interactive administrative session and created by RunAs utility one when installing AutoCAD and running it for the first time.
I think it will run ok after OS reinstallation.

[Anonymous]

This error indicates that there had been a license at one time, but it was
deleted.

The folders in "All Users" should be created when AutoCAD is installed. Did
you run some process that would remove them, such as restoring a partition
image from backup?

--Cy--

wrote in message news:5880892@discussion.autodesk.com...
Thank you for your reply!

So sorry, I forgot about obvious things: tracking the error messages. 🙂

The error number when I start AutoCAD on the troubled PC is [9.1.4]

I did some kind of research and found out that there was not Autodesk folder
in "Documents and Settings\All Users\", so no license file created when
transferring. Manual file transfer didn't resolve the problem.
Therefore, I think the issue is system wide and it is related to differences
between interactive administrative session and created by RunAs utility one
when installing AutoCAD and running it for the first time.
I think it will run ok after OS reinstallation.