No License displayed in "About Product" section.

[bbishop]

I am trying to transfer AutoCAD LT 2009 from one computer to another but have been unable to do so.  When I check the "About" section and even read the Belarc report, it shows that the License is 000-00000000.  How is this possible if the software is installed and registered?  I'm not sure which disk was used during the original install (done by an employee no longer here) and I have several disks not labeled for specific individuals.  

AutoDesk support says I can not be issued a new license with the Serial Number.  I need to obtain a new license because the current license will not transfer through the x-fer utility.  

Can anyone explain why the Serial Number would be reading all zeroes?

[TravisNave]

This was a minor known issue that happened occasionally.  You can read about it here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Product...

Keep in mind that 2009 is now retired and not supported on Windows 7 or 8.x.  If you have never upgraded it or it hasn't been on Subscription, you still may be able to activate it on an existing Windows XP or Vista machine.  Good Luck!