Installation & Licensing

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Contributor
Guizot
Posts: 21
Registered: ‎11-23-2010
Message 1 of 4 (178 Views)
Accepted Solution

New laptop

178 Views, 3 Replies
11-15-2011 06:46 PM

I have purchased a new laptop to replace an old home desk top unit. I have a single seat stand alone lic. for Autocad 2010. The machine I am replacing is my home machine. Do I have to "deactivate" the old machine somehow before I can get a code to activate the new laptop? How do I get started with this procedure?

Thanks,

Guizot 

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 4 (175 Views)

Re: New laptop

11-15-2011 06:58 PM in reply to: Guizot

Hi Brian,

 

Please uninsatll the software from your old machine, before installing / activating on your new laptop (this serves as a deactivation). If you receive an error during the activation process for any reason you can either contact our Registration and Activation group (800-551-1490 - US / Canada) or PM me your serial number and a request code, and you will be provided with an activation code accordingly.



Philip Schmelzer
Contributor
Guizot
Posts: 21
Registered: ‎11-23-2010
Message 3 of 4 (168 Views)

Re: New laptop

11-15-2011 07:09 PM in reply to: philip.s

Very good, Thank you for the prompt reply!

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 4 of 4 (150 Views)

Re: New laptop

11-16-2011 11:01 AM in reply to: Guizot

You're very welcome Brian.

 

Please mark the above post as an Accepted Solution, if it fully answered your question so that others can find answers quickly!



Philip Schmelzer

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