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    New Member
    Posts: 1
    Registered: ‎05-01-2012

    New OS on PC , activation failure

    76 Views, 1 Replies
    05-01-2012 11:03 PM

    Hello , excuse me if i am asking you old questions , but i re-installed the os on my PC , i have now 64b Win 7 , and activating product - Autocad Civil 3D came with an error . 

     

    Product Registration & Activation
    Please Wait .........
    Product:AutoCAD Civil 3D 2012
    Serial Number:***-*********
    Request code*******************************
     

    Activation Limit Reached
    You have already activated your product on the maximum number of computers permitted by your license.



    (Error: 10)

     

    We got 3 of these at our office and they are installed 2 on other pc's and 3rd on this one...but now i camt activate it .

     

    Please offer activation solution, thank you . 

    Please use plain text.
    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: New OS on PC , activation failure

    05-01-2012 11:45 PM in reply to: mihailascau

    Hi mihailascau,

     

    Please Private Message me your Serial Number and Request Code.

     

    The request code is a series of random digits and letters which will appear on your screen when you begin the activation process. If you are activating the software for the first time, you will have two options: <Run> or <Activate>, please click on <Activate> and you will be able to view the Request Code and enter your serial number and product key.

     

    Otherwise please take the following steps:

     

    1) From the pull down menu <Help> and click <About>.

    2) Click on <Product Information> button at the top right hand corner.

    3) Click on <Activate> button.

    4) On this page, you will be able to view Product Serial Number and Request Code



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
    Please use plain text.