Installation & Licensing

Reply
Valued Mentor
hardin
Posts: 619
Registered: ‎08-30-2007
Message 1 of 6 (1,986 Views)
Accepted Solution

New 2014 License file not working

1986 Views, 5 Replies
03-29-2013 10:34 AM

Downloaded and installed network licens of ACAD 2014.

Activated my license and got my License file.

First tried to replace the 2013 ACAD portion of my old license file with the 2014 file.

(We have Lots of various licenses including Civil 3D, Revit, Inventor, etc. all in one license file.)

License file does not work.

I read the message that came with the Register Once page telling me I may have to re-activate my other licenses.

I reactivated my 2013 AutoCAD and appended the 2014 license onto that with no luck.

I've tried various versions of this with no luck.

I'm going to also write a ticket about this after lunch (cause I'm starving right now).

Anyone have any ideas?

 

Community Manager
philip.s
Posts: 2,393
Registered: ‎09-27-2011
Message 2 of 6 (1,947 Views)

Re: New 2014 License file not working

03-29-2013 03:21 PM in reply to: hardin

Hello Lyle,

 

In order for your combined Autodesk license file to function / cascade properly, it is recommended that all components be generated on the same day, which potentially would explain why you're having issues.

 

I would be more than happy to generate a new combined license file for you if you could send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the relevant licensing info and server name / ID and or the current license file.



Philip Schmelzer
Product Support
emily.xu
Posts: 460
Registered: ‎03-29-2010
Message 3 of 6 (1,916 Views)

Re: New 2014 License file not working

04-01-2013 02:12 AM in reply to: hardin

hi, Lyle

I'm not very clear about your question, what did you mean ‘License file does not work’? Can you give us more details on your issue? Did you get any error message or error code?Can you attach your server status and the debug log file to do some research?




Emily Xu
*Expert Elite*
TravisNave
Posts: 9,994
Registered: ‎01-14-2005
Message 4 of 6 (1,903 Views)

Re: New 2014 License file not working

04-01-2013 10:30 AM in reply to: hardin

I have begun my testing and troubleshooting with the 2014 release of the NLM. 

 

Review my post here.  It contains a lot of getting started information and common issues with getting the NLM working.

 

http://forums.autodesk.com/t5/Installation-Licensing/Autodesk-Network-License-Manager-2014/td-p/3819...

 

Also check out the information I have on combining license files. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Valued Mentor
hardin
Posts: 619
Registered: ‎08-30-2007
Message 5 of 6 (1,893 Views)

Re: New 2014 License file not working

04-01-2013 03:48 PM in reply to: TravisNave

Thanks for the responses.

I filed a ticket with support and they got me up and running.

Not sure exactly what it was, but I think it has to do with having to reactivate ALL the licenses in the license file.

I had only reactivated the AutoCAD.

 Also, apparently they all have to do be reactivated on the same day. 

I don't want to do this every time I get a new upgrade, so I guess I'll just wait until I get them all.

Bummer. So much for trying them out as I get them.

 

Active Contributor
jlobo2
Posts: 46
Registered: ‎06-18-2013
Message 6 of 6 (1,379 Views)

Re: New 2014 License file not working

07-02-2013 01:17 PM in reply to: hardin

This page has 4 Methods to solve the issue.

Hope this helps.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13107015&linkID=9261340

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube