Installation & Licensing

Reply
Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 1 of 7 (515 Views)
Accepted Solution

Network Licensing Problems

515 Views, 6 Replies
09-11-2012 12:44 PM

Currently we have Autodesk Education Suite for Architecture & Engineering 2011. W e have had it running for the last year. But recently the clients aren't able to obtain licenses from the license server. When I check the license server (LMTOOLS) and Perform Status Enquiry I get this following message:

 

 

[Detecting lmgrd processes...] License server status: 27000@cu-license     License file(s) on cu-license: D:\Program Files\Autodesk Network License Manager\Autodesklicense.lic:

cu-license: license server UP (MASTER) v11.7

Vendor daemon status (on cu-license):

  adskflex: The desired vendor daemon is down.  Check the lmgrd log file, or try lmreread. Vendor:Host:   cu-license License path:  27000@cu-license; FLEXnet Licensing error:-97,121 For further information, refer to the FLEXnet Licensing documentation, available at "www.acresso.com".

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 2 of 7 (498 Views)

Re: Network Licensing Problems

09-11-2012 02:10 PM in reply to: ClaflinU

Have your licenses expired?  Or has there been any other changes to the server such as change of server hostname, domain, or network card?

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 3 of 7 (471 Views)

Re: Network Licensing Problems

09-12-2012 06:14 AM in reply to: TravisNave

The license had expired. There has been no changes to the server.

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 4 of 7 (468 Views)

Re: Network Licensing Problems

09-12-2012 06:34 AM in reply to: ClaflinU

if the licenses expired you need to get another one

Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 5 of 7 (455 Views)

Re: Network Licensing Problems

09-12-2012 08:05 AM in reply to: DarrenP

So without a new license there is no way for us to continue to use the software?

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 6 of 7 (453 Views)

Re: Network Licensing Problems

09-12-2012 08:07 AM in reply to: ClaflinU

yea

if your license expired there is nothing you can do

you have to talk your educational license reseller

Member
ClaflinU
Posts: 4
Registered: ‎09-11-2012
Message 7 of 7 (447 Views)

Re: Network Licensing Problems

09-12-2012 08:50 AM in reply to: DarrenP

Thank you for your help.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube