Installation & Licensing

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*Expert Elite*
Posts: 891
Registered: ‎09-07-2004
Message 1 of 3 (151 Views)

Network License via Air Card and VPN vs Wi-Fi and VPN

151 Views, 2 Replies
09-10-2013 12:32 PM

We have a user that can connect and get a license using VPN over Wi-Fi.

 

But when he uses an Air Card (wireless cellular netword adapter) also with VPN he cannot get a license -15.570.0 "a valid license could not be obtained".

 

He is able to ping the license server host name over the Air Card VPN connection. Average ping time is 192ms but I assume the Wi Fi would be similar or worse so I'm not sure that cuold be the issue.

 

Any ideas would be appreciated.

 

Thanks

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 3 (144 Views)

Re: Network License via Air Card and VPN vs Wi-Fi and VPN

09-10-2013 12:39 PM in reply to: GTVic
Latency is notorious for air cards. Use the FLEXLM_TIMEOUT system environment variable. Start with a value of 1000000 and increase it by one-million until it works.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Product Support
Posts: 502
Registered: ‎05-26-2010
Message 3 of 3 (116 Views)

Re: Network License via Air Card and VPN vs Wi-Fi and VPN

09-11-2013 07:53 AM in reply to: GTVic

GTVic,

 

Hello. VPN connections can be tough. Start with the Timeout variable and then try to enter a directional variable. I would insert both the IP and the Server name as well, separated by a semi-colon “;”

1.)           Right-click the My Computer icon.

2.)           Click the Advanced tab.

3.)           Click "Environment Variables".

4.)           Under the System Variables window, click "New".

5.)           In the Variable name field enter ADSKFLEX_LICENSE_FILE

6.)           In the Variable value field enter @YOUR_SERVER_IP_ADDRESS;@YOUR_SERVER_NAME

7.)           Click "Okay".

 

Thank you for taking part in our community!



David Dembkoski

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