If your reseller isn't supporting you, or isn't capable, then get a new one.
You're paying them for support. If you don't get it, it's your own damned
fault for putting up with it year after year.
You don't have another reseller in your area? Write an e-mail to autodesk,
they will often let you work with ANY reseller if you tell them why you want
to use one outside the "region." I have no sympathy for people that put up
with crappy resellers.
--
James Wedding, P.E.
Technology Manager
Associate
Jones & Boyd, Inc.
Dallas, TX
XP/2 on P4-3.4/1G
LDT2005+C3D
http://au.autodesk.com
Sign up now for AU2004!