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rklee
Posts: 14
Registered: ‎06-21-2007
Message 1 of 10 (1,315 Views)
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Network Autocad 2012 Install error

1315 Views, 9 Replies
10-25-2012 05:15 AM

I am having a really fun time trying to install AutoCad 2012 from a network deployment image. The image has done a large number of computers, but I am having problems with one. I am attaching the detail log file and the errors I see are 1708 and the ugly 1603 (anything possible).

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TravisNave
Posts: 10,012
Registered: ‎01-14-2005
Message 2 of 10 (1,304 Views)

Re: Network Autocad 2012 Install error

10-25-2012 08:03 AM in reply to: rklee

Make sure that there is not already an AutoCAD 2012 folder on that machine or in the registry.  I also see that you are installing from a mapped drive instead of UNC path.  Thus you probably set up your deployment wrong.

 

Make sure the client has locat admin rights, UAC is disabled, and anti-virus is off. 

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rklee
Posts: 14
Registered: ‎06-21-2007
Message 3 of 10 (1,296 Views)

Re: Network Autocad 2012 Install error

10-25-2012 08:28 AM in reply to: TravisNave

I have to use a mapped path since end users are all over the country and bandwidth prohibts installing on anything other than a local server.

I cleared off all Autodesk (and therefore AutoCad) folders, including hidden etc. They have local Admin, same aspect as other computers at that location. I am going to try doing the .Net and Directx install manually and see if that helps. Just have to wait for them to come to work.

Product Support
david.lau
Posts: 1,351
Registered: ‎06-18-2008
Message 4 of 10 (1,245 Views)

Re: Network Autocad 2012 Install error

10-30-2012 06:53 AM in reply to: rklee

This case has been escalated into Product Support.  My guess is this....

 

http://upandready.typepad.com/up_and_ready/2012/05/autodesk-design-review-2012-microsoft-visual-c-20...



David Lau
Contributor
rklee
Posts: 14
Registered: ‎06-21-2007
Message 5 of 10 (1,238 Views)

Re: Network Autocad 2012 Install error

10-30-2012 07:36 AM in reply to: rklee

I am trying to contact the user and determine if he even needs full AutoCad or if his needs point more towards using True View instead.

 

It looks like Design Review installs and then it fails with the AutoCad portion.

 

2012/10/24:21:04:15 fpkeiderling PC3671 === Setup started on PC3671 by fpkeiderling ===
2012/10/24:21:04:15 fpkeiderling PC3671 Launch
2012/10/24:21:05:04 fpkeiderling PC3671 Installing Autodesk® Design Review:  TRANSFORMS="W:\usr2\acad-2012-32\AdminImage\x86\en-us\Components\adr2012\SetupDesignReview2012-AutoCad-2012-32.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="W:\usr2\acad-2012-32\AdminImage\" INSTALLDIR="C:\Program Files\Autodesk\Autodesk Design Review 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/24:21:06:49 fpkeiderling PC3671 Install Autodesk® Design Review Succeeded 
2012/10/24:21:06:49 fpkeiderling PC3671 Installing DirectX Runtime: W:\usr2\acad-2012-32\AdminImage\3rdParty\DirectX\DXSETUP.exe /silent
2012/10/24:21:07:11 fpkeiderling PC3671 Install DirectX Runtime Succeeded 
2012/10/24:21:07:11 fpkeiderling PC3671 Installing FaroSDK:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="W:\usr2\acad-2012-32\AdminImage\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/24:21:07:27 fpkeiderling PC3671 Install FaroSDK Succeeded 
2012/10/24:21:07:27 fpkeiderling PC3671 Installing Autodesk Material Library 2012:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="W:\usr2\acad-2012-32\AdminImage\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/24:21:08:11 fpkeiderling PC3671 Install Autodesk Material Library 2012 Succeeded 
2012/10/24:21:08:11 fpkeiderling PC3671 Installing Autodesk Material Library 2012 - Low Resolution:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="W:\usr2\acad-2012-32\AdminImage\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/24:21:09:22 fpkeiderling PC3671 Install Autodesk Material Library 2012 - Low Resolution Succeeded 
2012/10/24:21:09:22 fpkeiderling PC3671 Installing Autodesk Content Service:  INSTALLMODE=PRIVATE AUTOSTART=0 ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="W:\usr2\acad-2012-32\AdminImage\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/24:21:10:12 fpkeiderling PC3671 Install Autodesk Content Service Succeeded 
2012/10/24:21:10:12 fpkeiderling PC3671 Installing AutoCAD® 2012:  TRANSFORMS="W:\usr2\acad-2012-32\AdminImage\x86\en-us\acad\acad.mst;W:\usr2\acad-2012-32\AdminImage\x86\acad\acad-AutoCad-2012-32.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="W:\usr2\acad-2012-32\AdminImage\" INSTALLDIR="C:\Program Files\Autodesk\AutoCAD 2012 - English\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/10/24:21:18:21 fpkeiderling PC3671 Install AutoCAD® 2012 Failed Installation aborted, Result=1603
2012/10/24:21:19:02 fpkeiderling PC3671 Rollback Autodesk Content Service Succeeded 
2012/10/24:21:19:32 fpkeiderling PC3671 Rollback Autodesk Material Library 2012 - Low Resolution Succeeded 
2012/10/24:21:20:09 fpkeiderling PC3671 Rollback Autodesk Material Library 2012 Succeeded 
2012/10/24:21:20:11 fpkeiderling PC3671 Rollback FaroSDK Succeeded 
2012/10/24:21:20:11 fpkeiderling PC3671 Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2012/10/24:21:21:03 fpkeiderling PC3671 Rollback Autodesk® Design Review Succeeded 
2012/10/24:21:21:07 fpkeiderling PC3671 === Setup ended ===

Distinguished Contributor
subpartner
Posts: 128
Registered: ‎09-22-2008
Message 6 of 10 (1,234 Views)

Re: Network Autocad 2012 Install error

10-30-2012 07:42 AM in reply to: rklee

Can you try installing the software with default setting and have NO update configured.  I would try a DIRECT install and not the deployment image if this is happening on one computer.

Contributor
rklee
Posts: 14
Registered: ‎06-21-2007
Message 7 of 10 (1,232 Views)

Re: Network Autocad 2012 Install error

10-30-2012 07:47 AM in reply to: subpartner

Regretfully he is 4 hours away and it is only his computer. There have been several installs from the deployment image on their server, which is the same image used by all the locations. I am sure it will be some prereq. that he has a newer version of, just a matter of which one and does he need AutoCad or just to look and print a drawing. He does not get in until 3:00 PM central time so I won't have a good answer until later.

Contributor
rklee
Posts: 14
Registered: ‎06-21-2007
Message 8 of 10 (1,202 Views)

Re: Network Autocad 2012 Install error

10-31-2012 04:33 AM in reply to: rklee

Attempted again yesterday afternoon, fialure again about 90% done with AutoCad. C++ was the correct version. I am attaching a zip with all the log files from the install time frame. The computer was cleaned of all files and folders with Autocad in them for the install.

I sure hope someone has a suggestion. Next post with contain the Autocad log.

Contributor
rklee
Posts: 14
Registered: ‎06-21-2007
Message 9 of 10 (1,200 Views)

Re: Network Autocad 2012 Install error

10-31-2012 04:34 AM in reply to: rklee

AUtoCad install log.

Contributor
rklee
Posts: 14
Registered: ‎06-21-2007
Message 10 of 10 (1,194 Views)

Re: Network Autocad 2012 Install error

10-31-2012 06:08 AM in reply to: rklee

The install finallty took after I did the folllowing steps.

1. Logged in as myself (administrator)

2. Downloaded and ran dxwebsetup.exe, then dotNetFX40_Full_Setup.exe (repair).

3. Regedit to find old Autodesk entry and renamed to old-Autodesk.

4. Ran the install.

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