Installation & Licensing

Posts: 14
Registered: ‎08-24-2012
Message 1 of 4 (274 Views)

Need help for SAMreport

274 Views, 3 Replies
11-09-2012 02:17 AM


I have a problem with SAMreport: I have tried to license it, but unsuccesfully. I suppose, it will not work properly (full) without licensing. When starting it, I got a message: Your application was not able to license because the FLEXnet license server manager could not determine where to find the licensing data it needs. Please choose one the following:

* Specify the license server System

* Specify the license file



I have tried both options, no result - still unlicensed.

When try to generate, message appears:

No input file(s) specified for this report.
Report generator NOT started.  See Status History.

Question: What is proper input file?


Product Installation Information:
SAMreport v3.6[UNLICENSED]
Home: C:\Program Files (x86)\Macrovision\samreport\v3.6
Machine: Windows Server 2008 x86 6.0

Java home: C:\Program Files (x86)\Java\jre1.6.0_18
Java version: 1.6.0_18
Java vendor: Sun Microsystems Inc.



Posts: 14
Registered: ‎08-24-2012
Message 2 of 4 (272 Views)

Re: Need help for SAMreport

11-09-2012 03:10 AM in reply to: mirza.hamzic

I am opening SAM Report physically on the server (recommended) - still unlicensed.

Posts: 14
Registered: ‎08-24-2012
Message 3 of 4 (257 Views)

Re: Need help for SAMreport

11-09-2012 06:42 AM in reply to: mirza.hamzic

First step succesful: SAMreport licensed.

I try to generate report, but not able to do it, still.

*Expert Elite*
Posts: 9,583
Registered: ‎01-14-2005
Message 4 of 4 (231 Views)

Re: Need help for SAMreport

11-14-2012 09:33 AM in reply to: mirza.hamzic

Your license needs to be created for the same machine as the NLM server exists.  It needs to match it.  Then you need to point to the report log .rl file that you created with your options file.  You need to give this file time to actually record data first as well.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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