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ITService291
Posts: 2
Registered: ‎03-13-2013
Message 1 of 5 (880 Views)

Navisworks freedom 2013 install error

880 Views, 4 Replies
03-13-2013 08:53 AM

I create a deployment for Navisworks freedom 2013 and it works on some pc's without any problem. However on other pc's the installation starts but ends with a strange error.(see attachment). 

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TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 2 of 5 (874 Views)

Re: Navisworks freedom 2013 install error

03-13-2013 09:24 AM in reply to: ITService291

Make sure your Windows Installer is up-to-date, local admin rights, and the real-time anti-virus is disabled.  Being seeing this error a lot with Trend Micro.  Also, make sure you're not trying to deploy a 64-bit to a 32-bit machine. 

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New Member
ITService291
Posts: 2
Registered: ‎03-13-2013
Message 3 of 5 (852 Views)

Re: Navisworks freedom 2013 install error

03-14-2013 12:49 AM in reply to: ITService291

All Windows are Windows 7 64bit, we use WSUS to patch all windows systems, users are local admin and we use Trendmicro as antivirus software

 

Product Support
emily.xu
Posts: 460
Registered: ‎03-29-2010
Message 4 of 5 (845 Views)

Re: Navisworks freedom 2013 install error

03-14-2013 02:37 AM in reply to: ITService291

Try to install under the diagnostic mode.

 


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Emily Xu
New Member
samstewart46
Posts: 1
Registered: ‎06-11-2014
Message 5 of 5 (43 Views)

Re: Navisworks freedom 2013 install error

06-11-2014 06:29 PM in reply to: emily.xu

It's probably Trend Micro I've had the same issue with Autocad and now having it installing Navisworks

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