Installation & Licensing

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glepore
Posts: 1
Registered: ‎02-21-2014
Message 1 of 2 (132 Views)

Navis Freedom Viewer Setup Error

132 Views, 1 Replies
02-21-2014 10:24 AM

During the installation of Navis freedom an error the following message comes up "The system cannot open the device or file specified. C:\users\glepore\appdata\local\temp\_AIDE11.tmp\x64\NAVFREE\freedo.msi"

 

After that the program closes. Can anyone help?

Product Support
asburyj
Posts: 473
Registered: ‎08-26-2008
Message 2 of 2 (102 Views)

Re: Navis Freedom Viewer Setup Error

02-25-2014 09:27 AM in reply to: glepore

Hello,

 

Usually when I see an install MSI getting blocked like that during install it's because the installed antivirus software is blocking access to it. What antivirus software are you running? Have you tried disabling it during install?



Jeffry Asbury
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