Installation & Licensing

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New Member
Thelovelymarcee
Posts: 1
Registered: ‎07-17-2013
Message 1 of 2 (64 Views)

My serial number will not work.

64 Views, 1 Replies
07-17-2013 03:45 PM

Hi,

 

I have Autocad Lt 2012 upgrade and I installed this on 3 computers about 3 months ago.

2 computers are working fine, but now when I try to open it on the 3rd computer it asks me to register it again.

When I do, it tells me that the serial number I have is incorrect.

This is very odd as it is still working on both the other 2 computers.

 

Can you help please?

 

Kind Regards,

Marcee

Community Manager
philip.s
Posts: 2,393
Registered: ‎09-27-2011
Message 2 of 2 (58 Views)

Re: My serial number will not work.

07-17-2013 04:37 PM in reply to: Thelovelymarcee

Hello Marcia,

 

While this could be due to a subscription contract that has recently expired, cutting off previous version rights in the process, can you please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number, or contact our License Assistance Team directly to verify.



Philip Schmelzer

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