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tshall9
Posts: 1
Registered: ‎05-25-2013
Message 1 of 3 (2,293 Views)

My Autodesk Inventor won't start or open

2293 Views, 2 Replies
05-25-2013 08:10 PM

Hello, I have recently downloaded Autodesk Inventor Student 2013. After installing it, I tried to open it but a page pops up saying, "Please wait while your license is being verified", then it will say "Autodesk component has stopped working" and it stops. 

 
I tried to import the license that I was given however every time it says, "Import License failed". 
 
I also tried to manually activate my license but I do not have a request code, which should be given after opening the program, which I can not open it. 
 
I have spent several hours on the autodesk support site looking at discussion forums with no luck, trying to figure out how to open the program successfully and I even updated all of the updates needed on my computer. That seemed to help a little bit but nothing is still working. 
 
I need this program in order to get homework done and I was wondering if anyone at all have any advise or suggestions I can do to allow the program to work properly on my computer?
 
Thank you for your help.
*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 3 (2,266 Views)

Re: My Autodesk Inventor won't start or open

05-28-2013 06:59 AM in reply to: tshall9

I would start by blowing away your ProductInformation.pit file, then reinstalling Inventor.  Make sure you have local admin rights, UAC is disabled, and anti-virus is off. Also, make sure you are on a compatible OS, like Windows 7, and not Vista.

 

http://upandready.typepad.com/up_and_ready/2011/11/general-licensing-what-is-the-productinformationp...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
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nneil
Posts: 1
Registered: ‎01-24-2014
Message 3 of 3 (1,002 Views)

Re: My Autodesk Inventor won't start or open

01-24-2014 10:34 AM in reply to: tshall9

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