Installation & Licensing

[#1]

When I tried to open mudbox 2012 a popup came up telling me that mudbox requires a new ATI graphics driver. I went to the ATI site and filled in my graphics card information and downloaded what I believe was the correct graphics driver. However, I still get the same popup and when I ignore it to continue opening the program I get the message "Mudbox application file has stopped working". Does anyone know what I can do here? By the way, Maya 2012 works fine for me. The only problem is mudbox. Any help would be greatly appreciated.

P.S. I have attached a jpg image of the message that pops up when I try to open mudbox.

Computer Information:

Windows 7 64-bit

ATI Radeon 4200 HD graphics card

Mudbox version 2012

[#2]

When I tried to open mudbox 2012 a popup came up telling me that mudbox requires a new ATI graphics driver. I went to the ATI site and filled in my graphics card information and downloaded what I believe was the correct graphics driver. However, I still get the same popup and when I ignore it to continue opening the program I get the message "Mudbox application file has stopped working". Does anyone know what I can do here? By the way, Maya 2012 works fine for me. The only problem is mudbox. Any help would be greatly appreciated.

P.S. I have attached a jpg image of the message that pops up when I try to open mudbox.

Computer Information:

Windows 7 64-bit

ATI Radeon 4200 HD graphics card

Mudbox version 2012

[#3]

i am having the same problem... it was working fine yesterday but today it wont open at all... and i bought my new computer specifically so i would be able to use it better

Sorry actually after looking at your dialogue box i am having a slightly different problem sry

mine says

Mudbox application file has stopped working

A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

[#4]

Im having the same problem ..... it shows the same problem .. but when i open mudbox it dosnt say anything else, i am asked to open a new mesh kinda thing.. like a head or a bull or something you know the normal stuff....... but when i open it... like a head mesh .. it will be black.... no 3D or anything .. jut a black sillouete... ... 

[#5]

Mudbox is a very graphics card intensive application.  Supported cards are listed here:

http://usa.autodesk.com/adsk/servlet/cert?siteID=123112&id=16391880

If you are still having problems, you can try deleting the prefs for Mudbox if they exist.

http://area.autodesk.com/forum/autodesk-mudbox/general-discussion/mudbox-2012-service-pack-1-release...

http://usa.autodesk.com/getdoc/id=TS14101226

[#6]

I checked the link that you mentioned and my graphics card said it "passed" for Mudbox but when I try to open the application on my Mac Pro it bounces in the dock and then just never opens