Installation & Licensing

New Member
Posts: 2
Registered: ‎10-23-2012
Message 1 of 1 (1,040 Views)

Mudbox 2013 student version actually version 2012?

1040 Views, 0 Replies
10-23-2012 04:38 PM

Version error


FYI - when students using Mudbox 2013 from a school try to open their file in an acadmic version, also 2013, they may receive this error.


File version is too new or is corrupt

File name... (It gives the path to their file)

File version 13, current version 12


This occurs when they are coming from a machine running service pack 2 and trying to open a file in their academic version that has not been updated. Updating the academic version to Service pack 2 seems to resolve the issue. Not sure if this is also a problem between pro versions.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us