Installation & Licensing

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*Smith, Tom
Message 1 of 3 (98 Views)

Moved the Server- Fatal Error

98 Views, 2 Replies
03-08-2000 05:32 PM
We moved the server about 30 feet. After pluging in and power up all users
get "Fatal Error: Security System (hardware lock or network license) is
improperly installed or is not working correctly" message. The server is on
an NT 4.0 Workstation using DHCP and worked fine until we moved it. Any
ideas? Thanks in advance.
*Capell, C
Message 2 of 3 (98 Views)

Re: Moved the Server- Fatal Error

03-09-2000 04:47 AM in reply to: *Smith, Tom
First, I would check to see if Autodesk License Manager service started on
your license server.

If the service is started, try and ping the AutoCAD server. If you are
unable to ping the server, you have a network problem. If you can ping the
server, enter the following as an enviromental variable:
acadserver=@server1
Where server1 is your server name. You need the @ symbol for it to work.
If you are able to start AutoCAD then I would bet that your new network
connection is on the otherside of a router.

This should point you in the right direction. Good Luck!!

Tom Smith wrote in message
news:8a6uku$doe34@adesknews2.autodesk.com...
>
*Nehls, Kevin
Message 3 of 3 (98 Views)

Re:

03-09-2000 08:12 AM in reply to: *Smith, Tom
You also stated that the server is using DHCP. By this do you mean that the
server is getting assigned an IP address from the DHCP server? If that is
the case you need to assign the server a static IP address, you may even
need to assign it the same IP address that it previously had. If this
server does not have a static IP address and you assign it one you will have
to create an exclusion in the DHCP scope for your address range to exclude
that address. This eliminate IP address conflicts.

--
Kevin Nehls
remove -ns- for direct reply
C Capell wrote in message <8a86hb$heq6@adesknews2.autodesk.com>...
>First, I would check to see if Autodesk License Manager service started on
>your license server.
>
>If the service is started, try and ping the AutoCAD server. If you are
>unable to ping the server, you have a network problem. If you can ping the
>server, enter the following as an enviromental variable:
>acadserver=@server1
>Where server1 is your server name. You need the @ symbol for it to work.
>If you are able to start AutoCAD then I would bet that your new network
>connection is on the otherside of a router.
>
>This should point you in the right direction. Good Luck!!
>
>Tom Smith wrote in message
>news:8a6uku$doe34@adesknews2.autodesk.com...
>>
>
>

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