Like I stated, I moved my OS to a SSD and basically started over with a fresh desktop, thus needing to reinstall all of my programs, with Revit and AutoCAD being 2 of them. I tried getting the new 2015 version but it says that it is not supported with my OS (Windows 7), so I just went with 2014 instead. It downloaded and installed but I am unable to activate it. I have a serial number and product key from the website, but when I go to activate it, gives me a warning saying Reactivation Limit Reached. This is being installed on the same computer that it was on before. This is extremely frustrating as I am just a student trying to do work at home and not trying to rip off a company. It is also extremely frustrating that no matter how hard you try you get redirected to the website for help, which is absolutely the least helpful thing. How hard is it to get a person on the phone from a multi-billion dollar company with a $4000 product? You guys are my last hope.
Are you trying to install the student version, or the paid version? If the latter you should also have a Subscription log-in to get direct support along with your reseller.
There are a number of factors which contribute to how a program determines if it is being installed on a new computer (this applies to many different programs including the operating system). Among them is a different hard drive, so this is considered a different computer from a licensing perspective. Under normal circumstances this can be done automatically. If you have activated this license several times already then you have to go directly to AutoDesk to get it reactivated. This is a simple security check to ensure you aren't trying to install the same license on several computers in violation of the license agreement.
I am trying to install the student version. I still have my old HDD with Revit installed on it, but it is just used as a storage drive now and not my main drive. And even if I try to run it off of my old drive it will start up, then ask to be activated, when it was activated and functioned fine previously.
You should be able to get your activation code from the following site.
http://download.autodesk.com/us/support/RegistrationAndActivationWebForm.html?language=en
Thanks,
Danny