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Modbox2012 Reinstallation Problem

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artevb
Observer
207 Views, 2 Replies
‎05-25-2011 03:03 PM
‎05-25-2011 03:03 PM

Modbox2012 Reinstallation Problem

I am having problem with reinstalling Mudbox2012. After I
submit my serial # and product key, the program says that Mudbox is already
installed… Note: I did remove it before reinstalling.

Probably there is a file/s that I have to delete manually…

Can someone help? Thank you!!!

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Message 2 of 3
TravisNave
Mentor
in reply to: artevb
‎05-25-2011 03:06 PM
‎05-25-2011 03:06 PM

Installation problems may be resolved using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

 

Please note that Windows Vista/7 users should try the clean uninstall method by Autodesk before attempting to use the MSICUU2.exe application. 



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artevb
Observer
in reply to: TravisNave
‎05-28-2011 02:58 AM
‎05-28-2011 02:58 AM

Thank you, Travis, for your help!

I have tried it all but nothing worked... Still says, the Mudbox
is installed. Smiley Sad I did REGEDIT and nothing...

Are there Mudbox specific files that have to be deleted
manually?

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