Installation & Licensing

[#1]

Hi,

Thanks for confirming that the .cab files exist. In this case, the next step to determine the cause of the behavior is to examine the permissions which could possible be blocking the cabs from unpacking.

What is the OS of the system where the deployment AdminImage is hosted? Please verify that the account used to launch the install of the deployment has full Admin permissions, especially in the location of the deployment and across the OS of the server.

Also, you can elevate the Windows Installer policy by adding the following registry key on the client workstation and the server:

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer]
"AlwaysInstallElevated"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"AlwaysInstallElevated"=dword:00000001
 
There is additional information about this Windows Installer policy at:
http://msdn.microsoft.com/en-us/library/aa367561(v=vs.85).aspx

Microsoft recommends that the policy be set back to "0" upon completion of the install maintenance.

If you would prefer not to set this policy, please make sure that the UAC, User Account Control Settings are set to the lowest level so that the install sequences are not blocked by the security.

Please let me know if any of these suggestions help.

Cheers,

Alison

[#2]

As this installation is being done by group policy's the SYSTEM account is being used to install the application. This account has all the appropiate rights on the file locations and hasn't been "restricted" with UAC. It's not possible to login on a machine with this account as its a builtin Windows account. The deployment Adminimage is hosted on a Windows Server 2003 R2 x64 machine.

So for now I'm sorry to report that these suggestions don't help. I do not really understand why the installation works correctly when useing the .lnk file. What is the difference between that and assigning the MSI + MST files through GPO?

[#3]

Any update?

[#4]

Hello guys, any update please?

[#5]

Hi,

Thank you for the update and I'm sorry that the suggestions haven't helped so far. What account is being used to launch the install when you apply through the GPO?

Please keep in mind that if the System account is being used, this could cause the behavior you are seeing. In this case, can you try the local Admin account to launch the install? The Content Packs will install to the account user folders for the account used to launch the install.

Please let me know if this helps at all.

Cheers,

Alison

[#6]

Thanks for your reply.

Can you please tell me how to set up my group policy so it will be run by a different account?

Thanks

[#7]

Anyone?

[#8]

Resolution for this?

Did anyone have one. We have the smae problem here!

Regards

Brad

[#9]

From Cp log, there are heaps more where they came from though

!=> Failed to resolve Content\en\C3D_Imperial_Base\Profile.cab
!=> Failed to resolve Content\en\C3D_Metric_Base\Profile.cab
!=> Failed to resolve Content\en\C3D_ImageAssets\ImageAssets.cab
!=> Failed to resolve Content\en\C3D_ImageAssets\VideoTooltips.cab
!=> Failed to resolve Content\en\C3D_Profiles\ToolPalettes.cab
!=> Failed to resolve Content\en\C3D_Profiles\ToolCatalogs.cab
!=> Failed to resolve Content\en\C3D_Profiles\HHExpress.cab
!=> Failed to resolve Content\en\C3D_Profiles\HHHydrographs.cab
!=> Failed to resolve Content\en\C3D_Profiles\HHStormSewers.cab
!=> Failed to resolve Content\en\C3D_RoadCatalogs\Road_Catalogs.cab
!=> Failed to resolve Content\en\C3D_VizCatalogs\visualization.cab
!=> Failed to resolve Content\en\C3D_VizCatalogs\WS_Cat_Imperial.cab
!=> Failed to resolve Content\en\C3D_PPipesCat\PressurePipesCat.cab
!=> Failed to resolve Content\en\C3D_PPipesCat\PressurePipesConfig.cab
!=> Failed to resolve Content\en\C3D_PPipesCat\PartPublishingWizard.cab
!=> Failed to resolve Content\en\C3DCK_ANZ\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_ANZ\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_ANZ\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_ANZ\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_ANZ\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Austria\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Austria\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Austria\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Austria\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Austria\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Belgium\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Belgium\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Belgium\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Belgium\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Belgium\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Brazil\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Brazil\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Brazil\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Brazil\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Brazil\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Denmark\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Denmark\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Denmark\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Denmark\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Denmark\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Germany\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Germany\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Germany\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Germany\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Germany\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_India\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_India\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_India\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_India\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_India\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Italy\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Italy\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Italy\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Italy\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Italy\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Mexico\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Mexico\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Mexico\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Mexico\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Mexico\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Netherlands\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Netherlands\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Netherlands\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Netherlands\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Netherlands\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Norway\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Norway\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Norway\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Norway\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Norway\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Romania\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Romania\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Romania\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Romania\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Romania\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_SouthAfrica\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_SouthAfrica\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_SouthAfrica\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_SouthAfrica\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Spain\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Spain\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Spain\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Spain\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Spain\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Sweden\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Sweden\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Sweden\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Sweden\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Sweden\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_Switzerland\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_Switzerland\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_Switzerland\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_Switzerland\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_Switzerland\InstallDir.cab
!=> Failed to resolve Content\en\C3DCK_UKIE\AllUsers.cab
!=> Failed to resolve Content\en\C3DCK_UKIE\PerUser.cab
!=> Failed to resolve Content\en\C3DCK_UKIE\PerUser_Local.cab
!=> Failed to resolve Content\en\C3DCK_UKIE\DataDir.cab
!=> Failed to resolve Content\en\C3DCK_UKIE\InstallDir.cab

[#10]

We are still having this problem, so no resolution as yet.