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Active Member
nickkennelly1022
Posts: 7
Registered: ‎01-13-2011
Message 1 of 43 (2,204 Views)

Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

2204 Views, 42 Replies
07-24-2012 01:59 PM

We recently created deployments of 2013 Civil 3D (32 and 64 bit) and pushed out (with SCCM) the install to several machines. It was a success however the users are missing assemblies in their tool palettes. I have searched but only found the issue in 2010 and 2011. How can I resolve this in 2013?

 

Thanks

Nick

Contributor
martin.franc
Posts: 21
Registered: ‎04-30-2012
Message 2 of 43 (2,187 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

07-30-2012 05:21 AM in reply to: nickkennelly1022

Hi, i have this problem too.  CZ Package of C3D2013 deployed via AD/GPO, but tool palete is missing. Please, I need help with this sh...

Active Contributor
justforthispost
Posts: 37
Registered: ‎02-23-2011
Message 3 of 43 (2,120 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-11-2012 05:44 AM in reply to: nickkennelly1022

I'm missing the Tool Palattes aswell. Deployed Civil 3D 2013 x64 through group policy's but only the standard toolpalettes are installed. All metric palettes are missing. I do see the names of the palettes in the menu but no icons are loaded and I cant select anything. When I run the installation through the created lnk file everything gets installed correctly.

 

Any fix for this Autodesk?

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 4 of 43 (2,111 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-11-2012 09:59 AM in reply to: justforthispost

Please try the following martin.franc  and justforthispost, and let me know if any of them resolve the issue.

 

1. Modify the deployment and repair your installation of AutoCAD Civil 3D
2. Reset AutoCAD Civil 3D

3. Recreate the deployment using one of the following 72hr timed direct download links

 

AutoCAD Civil 3D 2013 32BIT

 

AutoCAD Civil 3D 2013 64BIT



Philip Schmelzer
Active Contributor
justforthispost
Posts: 37
Registered: ‎02-23-2011
Message 5 of 43 (2,098 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-13-2012 02:12 AM in reply to: philip.s

Thanks for your reply Philip.

 

I've tried all steps you've mentioned but no succes. The Content folder on the DVD's was in an other location but I've managed to find it and copy it to the adminimage. No succes. I've downloaded the complete installer you've provided but this also didn't work.

 

I need the metric toolpalettes but they don't get installed. The Netherlands palettes and the standard ones do get installed.

 

We have had 2 support cases about the issue in Civil 2011 and 2012. The Autodesk employee confirmed the problem twice and has passed it on to the developers but still no solution in the 2013 version.

 

Thanks

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 6 of 43 (2,057 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-17-2012 04:46 PM in reply to: justforthispost

You're welcome justforthispost,

 

After digging around a bit more, it appears that this is typically associated with a portion or component of the Content Pack failed install. Can you please check the cp_Install.log for failures.



Philip Schmelzer
Active Contributor
justforthispost
Posts: 37
Registered: ‎02-23-2011
Message 7 of 43 (2,052 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-17-2012 11:19 PM in reply to: nickkennelly1022

Were would this logfile be located?

Active Contributor
justforthispost
Posts: 37
Registered: ‎02-23-2011
Message 8 of 43 (2,035 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-19-2012 04:16 AM in reply to: nickkennelly1022

I've just did a new deployment of Civil and attached the cp_install.log file to this post.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 9 of 43 (2,024 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-19-2012 09:40 AM in reply to: justforthispost

Thanks justforthispost,

 

The install log definitely shows some issues.

 

   !=> Failed to resolve Content\en\C3D_Imperial_Base\Profile.cab

   !=> Failed to resolve Content\en\C3D_Metric_Base\Profile.cab

   !=> Failed to resolve Content\en\C3D_ImageAssets\ImageAssets.cab

   !=> Failed to resolve Content\en\C3D_ImageAssets\VideoTooltips.cab

   !=> Failed to resolve Content\en\C3D_Profiles\ToolPalettes.cab

   !=> Failed to resolve Content\en\C3D_Profiles\ToolCatalogs.cab

   !=> Failed to resolve Content\en\C3D_Profiles\HHExpress.cab

   !=> Failed to resolve Content\en\C3D_Profiles\HHHydrographs.cab

   !=> Failed to resolve Content\en\C3D_Profiles\HHStormSewers.cab

 

Can you verify that the .cab files are actually located in the above paths?

 

Additionally, please locate and attach this file to your response. 

C:\Program Files\Autodesk\AutoCAD Civil 3D 2013\ContentPacks\master.xml


Philip Schmelzer
Active Contributor
justforthispost
Posts: 37
Registered: ‎02-23-2011
Message 10 of 43 (2,014 Views)

Re: Missing Assemblies on Tool Palette after network deployment of Civil 3D 2013

09-20-2012 12:25 AM in reply to: philip.s

I have checked the locations and the cab files are there. For the record I took some screenshots of the locations. I have also attached the xml file you've asked for and removed our companyname from all images and the xml file. All files are located in the zip below.

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