Installation & Licensing

New Member
Posts: 2
Registered: ‎09-19-2013
Message 1 of 5 (482 Views)

Microsoft Installer Error v5.0.9200.16384

482 Views, 4 Replies
09-19-2013 10:58 AM

I bought a new laptop (Samsung ATIV 8 Windows 8) yesterday and I am un able to install AutoCAD 2013. I keep getting Microsoft Installer Error v5.0.9200.16384. and then every product (AutoCAD 2013, Inventor, Inventor Fusion plug in) fail to install. I have tried the following with no luck.


  1.  right click desktop icon and set compatibility mode to windows 7
  2. Swipe in from the right edge of the screen, and then tap Search.
  3. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
  4. Enter Windows features in the search box, tap or click Settings, and then tap or click Turn Windows features on or offYou might be asked for an admin password or to confirm your choice.
  5. turn on all features for netframework 3.5, and for 4.5

a.       From the Start screen, type computer.

b.      Right-click or swipe down on Computer, and then tap or click Manage.

c.       In the console tree, tap or click Services and Applications, and then tap or click Services.

d.      In the details pane, right-click or swipe down on Windows Installer, and then tap or click Start.


a.       Right click on the set up file and select Properties then tap or click on the Compatibility tab.

b.      Place a check in the Run this program in compatibility mode box.

c.       Tap or click the drop down box and select a previous Operating System, then tap or click OK.


  1. Press Windows key +R to open Run prompt.
  2. Type msiexec.exe /unreg and click ok.
  3. If you receive a confirmation message, click OK again.
  4. Press Windows key +R.
  5. Type msiexec /regserver and click ok.
  6. If you receive a confirmation message, click OK again.




Product Support
Posts: 1,351
Registered: ‎06-18-2008
Message 2 of 5 (468 Views)

Re: Microsoft Installer Error v5.0.9200.16384

09-19-2013 02:07 PM in reply to: dandrad05

Can you try installing AutoCAD 2014 as a Trial?

David Lau
New Member
Posts: 2
Registered: ‎09-19-2013
Message 3 of 5 (457 Views)

Re: Microsoft Installer Error v5.0.9200.16384

09-20-2013 09:56 AM in reply to: david.lau
I can try it but I only have a license for 2013...

Daniel Andrade, EIT
imesengineering, LLC
6601 Vaught Ranch Road, Suite 202
Austin, Texas 78730
office: (512) 355-7500
cell: (505) 310-5209
New Member
Posts: 1
Registered: ‎11-19-2013
Message 4 of 5 (357 Views)

Re: Microsoft Installer Error v5.0.9200.16384

11-19-2013 06:25 AM in reply to: dandrad05

Friend, got any solution? I'm having the same problem.

Posts: 3
Registered: ‎09-06-2012
Message 5 of 5 (14 Views)

Re: Microsoft Installer Error v5.0.9200.16384

07-16-2014 07:36 AM in reply to: dandrad05

I have exactly the same problem trying to install Revit 2014 or 2015 on a new laptop. I have tried with the serial number as well as a trial version. I just cant get past the windows installer V5 error message. Did you manage to figure out the problem? I'm desperate!

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