Maya2013 stopped seeing flexlm license windows 7

[dougike]

My Maya Suite is now unable to start due to a licensing error after using it for more than a year.

The license looks to me to be loading into the server and running fine.

Here is my server status and log:

--------
Status
--------
Flexible License Manager status on Fri 5/10/2013 07:06

[Detecting lmgrd processes...]
License server status: 27000@Arthur
License file(s) on Arthur: C:\Program Files\Autodesk\Autodesk Network License Manager\Licenses\MYECSP2013enlicense.lic:

Arthur: license server UP (MASTER) v11.10

Vendor daemon status (on Arthur):

adskflex: UP v11.10
Feature usage info:

Users of 85928MYECSP_2013_0F: (Total of 1 license issued; Total of 0 licenses in use)

Users of 85857MAYAMMR1_2013_0F: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of 85934SFTIMSIB_2013_0F: (Total of 5 licenses issued; Total of 0 licenses in use)

Users of 86043TRTLPB_2013_0F: (Total of 5 licenses issued; Total of 0 licenses in use)

7:30:49 (lmgrd)
7:30:49 (lmgrd) -----------------------------------------------
7:30:49 (lmgrd)
7:30:49 (lmgrd)
7:30:49 (lmgrd) pid 6084
7:30:49 (lmgrd) Detecting other license server manager (lmgrd) processes...
7:30:50 (lmgrd) Done rereading
7:30:50 (lmgrd) FLEXnet Licensing (v11.10.0.3 build 96515 x64_n6) started on Arthur (IBM PC) (5/11/2013)
7:30:50 (lmgrd) Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
7:30:50 (lmgrd) US Patents 5,390,297 and 5,671,412.
7:30:50 (lmgrd) World Wide Web: http://www.flexerasoftware.com
7:30:50 (lmgrd) License file(s): C:\Program Files\Autodesk\Autodesk Network License Manager\Licenses\MYECSP2013enlicense.lic
7:30:50 (lmgrd) lmgrd tcp-port 27000
7:30:50 (lmgrd) Starting vendor daemons ...
7:30:50 (lmgrd) Starting vendor daemon at port 2080
7:30:50 (lmgrd) Using vendor daemon port 2080 specified in license file
7:30:50 (lmgrd) Started adskflex (pid 6352)
7:30:50 (adskflex) Unable to initialize access to trusted storage: 1
7:30:50 (adskflex) FLEXnet Licensing version v11.10.0.3 build 96515 x64_n6
7:30:50 (adskflex) Server started on Arthur for: 85928MYECSP_2013_0F
7:30:50 (adskflex) 85857MAYAMMR1_2013_0F 85934SFTIMSIB_2013_0F 86043TRTLPB_2013_0F
7:30:50 (adskflex) EXTERNAL FILTERS are OFF
7:30:50 (lmgrd) adskflex using TCP-port 2080
E3 BC8E??!,?

When I run maya I get:

I hit next and insert the ethernet addres (like last time when it worked) and then I get:

help!

thanks,

Doug

[orengabay]

Hi Doug,

Your license server is working fine according to the log. You can ignor the line: 7:30:50 (adskflex) Unable to initialize access to trusted storage: 1

This is not an error since Autodesk is not using a trusted storage.

This may be related to a network change. You can try to use the FQDN or IP address of the license server instead of the name: Arthur.

Sincerely,

Oren

OpenLM

[dougike]

Weird thing, I started Mudbox this time (instead of maya), when I got the network addres query I entered my ethernet address  and it worked. Now maya works too!

Weird, but Ill take it. 

thanks for the response,

Doug