Installation & Licensing

Reply
New Member
anne.moody
Posts: 1
Registered: ‎10-25-2011
Message 1 of 7 (888 Views)

Maya Installer won't work on Mac

888 Views, 6 Replies
10-25-2011 02:02 AM

Hello!

I am a uni student in desperate need of Maya, so I downloaded the student version. Unfortunately, when I tried to install, the launcher froze. Thinking it could be a problem of the file, I downloaded versions 2011 and 2010, but the same problem happened.

I searched a bit and it seems that this same error has happened on version 10.7 Lion of the Mac OSX, but I am running a 

Mac OS X 10.6.8 Snow Leopard, and the machine is quite new. Any idea why this may be?

 

Thank you!

Product Support
david.lau
Posts: 1,351
Registered: ‎06-18-2008
Message 2 of 7 (875 Views)

Re: Maya Installer won't work on Mac

10-26-2011 02:43 PM in reply to: anne.moody
Member
MarvinReyes
Posts: 3
Registered: ‎06-26-2012
Message 3 of 7 (699 Views)

Re: Maya Installer won't work on Mac

06-26-2012 01:55 AM in reply to: david.lau

Hi, just recently bought Entertainment Creation Suite 2013. Having a problem installing to Mac OS X Leopard. Its says that 'it's not recognized and not mounting". 

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 4 of 7 (694 Views)

Re: Maya Installer won't work on Mac

06-26-2012 01:04 PM in reply to: MarvinReyes

Hi MarvinReyes,

 

Have you checked out the component system requirements? From what I've seen so far, the Mac compatible products require OS X 10.7 or higher. 



Philip Schmelzer
Member
MarvinReyes
Posts: 3
Registered: ‎06-26-2012
Message 5 of 7 (689 Views)

Re: Maya Installer won't work on Mac

06-26-2012 06:07 PM in reply to: philip.s

HI Philip,

 

Is there other way so i can install it? or i really need to upgrade my OS to Lion?

Member
MarvinReyes
Posts: 3
Registered: ‎06-26-2012
Message 6 of 7 (687 Views)

Re: Maya Installer won't work on Mac

06-26-2012 06:24 PM in reply to: philip.s

My OS is just 10.5.x.

 

Thanks!

Marvin

Product Support
david.lau
Posts: 1,351
Registered: ‎06-18-2008
Message 7 of 7 (682 Views)

Re: Maya Installer won't work on Mac

06-27-2012 06:08 AM in reply to: anne.moody

Confirm that the OS is 1 out from this list.  i.e. Maya 2009 is tested for 10.4.  It will probably work with 10.5.

 

http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=14959955&linkID=9242259

 

If it doesn't install, then try "Pacifist'.  You can search for "Pacifist" in the Up and Ready blog (3rd column).

 

 



David Lau

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube