Maya 2015 Crash on Opening

[Anonymous]

My new Maya 2015 crashes as soon as I try to load it. 

See photo

I'm on a monthly subscription license.
I've tried reinstalling it numerous times.

Please advise. 

[asburyj]

The faulting module is MSVCR110.dll. That's a dll from the Microsoft Visual C++ 2012. I would suggest as a first step uninstalling and re installing the microsoft visual C++ 2012 both 32 bit and 64 bit.  You can find the installers at the link below

http://www.microsoft.com/en-us/download/details.aspx?id=30679

[Anonymous]

It worked at first and I could work in it for a while, but when I re-start the computer and try to open Maya it crash on Opening again. I uninstall microsoft visual C++ 2012 and install it again, but this time it didn't help.

Please Advise.

[asburyj]

Is it still giving you an error related to that dll file? Can you perhaps try a windows system restore to when it was working?

http://windows.microsoft.com/en-us/windows7/products/features/system-restore

If the system restore gets it working again I would suggest you backup a copy of the dll file so you can use it to compare and see if the file is being altered by something. 

[Anonymous]

I try doing the windows system restore but it still give me the same error.

Please advise. 

[asburyj]

Is it the same exact error related to the MSVCR110.dll or is a different dll file crashing? If so I'd say go ahead and do a file search for MSVCR110.dll in the directory you installed Maya from. There should be one in there, try copying that file into your C:\windows\system32 and c:\windows\syswow64 directories. Overwrite any existing files and reboot the system.