Hi there,
I too have problems installing Maya 2014. I have tried 2015, downloaded numerous times and tried reinstalling. Both Maya 2014 and 2015 fail to install just a few seconds after installation starts. Please help!!!
Log file for Maya 2014:
2014/5/17:21:48:14 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:14 Kylie KYLIE-PC Path_Length: 151
2014/5/17:21:48:14 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:14 Kylie KYLIE-PC Launch
2014/5/17:21:48:18 Kylie KYLIE-PC PageOpen LaunchDialog
2014/5/17:21:48:21 Kylie KYLIE-PC PageOpen LicenseDialog
2014/5/17:21:48:06 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:06 Kylie KYLIE-PC Path_Length: 151
2014/5/17:21:48:06 Kylie KYLIE-PC Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/17:21:48:06 Kylie KYLIE-PC Launch
2014/5/17:21:48:06 Kylie KYLIE-PC CommandLine
2014/5/17:21:48:06 Kylie KYLIE-PC Path_Length: 151
2014/5/17:21:48:06 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:26 Kylie KYLIE-PC === Setup ended ===
2014/5/17:21:48:28 Kylie KYLIE-PC PageOpen ProductInfoDialog
2014/5/17:21:49:25 Kylie KYLIE-PC PageOpen ProductSelectionDialog2
2014/5/17:21:51:21 Kylie KYLIE-PC PageOpen FullProgressDialog
2014/5/17:21:51:21 Kylie KYLIE-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/17:21:51:37 Kylie KYLIE-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2014/5/17:21:51:39 Kylie KYLIE-PC PageOpen InstallCompleteDialog
2014/5/17:21:51:51 Kylie KYLIE-PC === Setup ended ===
2014/5/18:11:22:36 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:36 Kylie KYLIE-PC Path_Length: 151
2014/5/18:11:22:36 Kylie KYLIE-PC Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/18:11:22:36 Kylie KYLIE-PC Launch
2014/5/18:11:22:36 Kylie KYLIE-PC CommandLine
2014/5/18:11:22:36 Kylie KYLIE-PC Path_Length: 151
2014/5/18:11:22:36 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:58 Kylie KYLIE-PC === Setup ended ===
2014/5/18:11:22:40 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:40 Kylie KYLIE-PC Path_Length: 151
2014/5/18:11:22:40 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:40 Kylie KYLIE-PC Launch
2014/5/18:11:22:58 Kylie KYLIE-PC PageOpen LaunchDialog
2014/5/18:11:23:54 Kylie KYLIE-PC PageOpen LicenseDialog
2014/5/18:11:23:58 Kylie KYLIE-PC PageOpen ProductInfoDialog
2014/5/18:11:24:03 Kylie KYLIE-PC PageOpen ProductSelectionDialog2
2014/5/18:11:24:07 Kylie KYLIE-PC PageOpen FullProgressDialog
2014/5/18:11:24:07 Kylie KYLIE-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/18:11:24:17 Kylie KYLIE-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
***ALSO AUTODESK DIRECT CONNECT:
2014/5/17:21:48:14 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:14 Kylie KYLIE-PC Path_Length: 151
2014/5/17:21:48:14 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:14 Kylie KYLIE-PC Launch
2014/5/17:21:48:18 Kylie KYLIE-PC PageOpen LaunchDialog
2014/5/17:21:48:21 Kylie KYLIE-PC PageOpen LicenseDialog
2014/5/17:21:48:06 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/17:21:48:06 Kylie KYLIE-PC Path_Length: 151
2014/5/17:21:48:06 Kylie KYLIE-PC Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/17:21:48:06 Kylie KYLIE-PC Launch
2014/5/17:21:48:06 Kylie KYLIE-PC CommandLine
2014/5/17:21:48:06 Kylie KYLIE-PC Path_Length: 151
2014/5/17:21:48:06 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI8BEF.tmp
2014/5/17:21:48:26 Kylie KYLIE-PC === Setup ended ===
2014/5/17:21:48:28 Kylie KYLIE-PC PageOpen ProductInfoDialog
2014/5/17:21:49:25 Kylie KYLIE-PC PageOpen ProductSelectionDialog2
2014/5/17:21:51:21 Kylie KYLIE-PC PageOpen FullProgressDialog
2014/5/17:21:51:21 Kylie KYLIE-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\
2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/17:21:51:37 Kylie KYLIE-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
2014/5/17:21:51:39 Kylie KYLIE-PC PageOpen InstallCompleteDialog
2014/5/17:21:51:51 Kylie KYLIE-PC === Setup ended ===
2014/5/18:11:22:36 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:36 Kylie KYLIE-PC Path_Length: 151
2014/5/18:11:22:36 Kylie KYLIE-PC Current Directory C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm
2014/5/18:11:22:36 Kylie KYLIE-PC Launch
2014/5/18:11:22:36 Kylie KYLIE-PC CommandLine
2014/5/18:11:22:36 Kylie KYLIE-PC Path_Length: 151
2014/5/18:11:22:36 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:58 Kylie KYLIE-PC === Setup ended ===
2014/5/18:11:22:40 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/5/18:11:22:40 Kylie KYLIE-PC Path_Length: 151
2014/5/18:11:22:40 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AIE256.tmp
2014/5/18:11:22:40 Kylie KYLIE-PC Launch
2014/5/18:11:22:58 Kylie KYLIE-PC PageOpen LaunchDialog
2014/5/18:11:23:54 Kylie KYLIE-PC PageOpen LicenseDialog
2014/5/18:11:23:58 Kylie KYLIE-PC PageOpen ProductInfoDialog
2014/5/18:11:24:03 Kylie KYLIE-PC PageOpen ProductSelectionDialog2
2014/5/18:11:24:07 Kylie KYLIE-PC PageOpen FullProgressDialog
2014/5/18:11:24:07 Kylie KYLIE-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\AUTODESK MAYA 2014\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/5/18:11:24:17 Kylie KYLIE-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
Your product is failing to install because the prerequiste program required by the installer is failing prior to the installation of your Autodesk software.
Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
If the prerequisite program already exists on your computer, it is likely newer than the one the Autodesk installer is attempting to install. Please uninstall the prerequisite program causing the issue and run your installer again.
For more information about this process, please see my KB link here:
http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...
The prerequisite is not already installed and installation still fails, then you may need to make an advanced edit to the setup.ini file to ignore the error. Please make sure you manually install the prerequisite file from Microsoft and then modify the setup.ini file accordingly.
For more information on this process, please see my KB article here:
http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...
Hi there,
Thank you for your help, I followed your steps and reinstalled Maya 2014 successfully, but now it gives me this error (file attached) when I try to open the program..
Any advice?
Regards
Hi @Kylie-Rouve,
For Autodesk Maya 2014, are you current with all of your service packs? Let us know! Thanks!
Hi @jessica.t
Most of the students in my class could install Maya immediately without the service packs and it worked.
Is there something else we can try? If not, do I need to download all the SP's or will one/the latest one be sufficient?
Hi @Kylie-Rouve,
Check out the Autodesk Maya 2014 Service Pack 4 ReadMe for more detailed information but no, you do not have to install the other service packs first. Every machine is configured differently and may require different troubleshooting. I do apologize for all the trouble you've been through! Install this update and let me know it goes
Hi Jessica,
I have installed the service pack, unfortunately still having installation failure ...(files attached).
Kylie
Hi @Kylie-Rouve,
Apologies for the late reply! Please see @TravisNave 's solution on how to resolve the "Installation complete. Some products failed to install" error. Please respond to this post with any further questions or details. Thank you!
Hello again Jessica.
I`m afraid that didnt solve the problem either. Accroding to the installation log it was the C++ 2005 SP1 Redstributable that was generating the 1603 error (see info from log below:)
2014/6/5:21:17:25 Kylie KYLIE-PC === Setup started on KYLIE-PC by Kylie ===
2014/6/5:21:17:25 Kylie KYLIE-PC Path_Length: 143
2014/6/5:21:17:25 Kylie KYLIE-PC Current Directory C:\Users\Kylie\AppData\Local\Temp\_AI1C0A.tmp
2014/6/5:21:17:25 Kylie KYLIE-PC Launch
2014/6/5:21:17:27 Kylie KYLIE-PC PageOpen LaunchDialog
2014/6/5:21:17:28 Kylie KYLIE-PC PageOpen LicenseDialog
2014/6/5:21:17:33 Kylie KYLIE-PC PageOpen ProductInfoDialog
2014/6/5:21:17:51 Kylie KYLIE-PC PageOpen ProductSelectionDialog2
2014/6/5:21:17:54 Kylie KYLIE-PC PageOpen FullProgressDialog
2014/6/5:21:17:54 Kylie KYLIE-PC Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "D:\ALL MAYA\Maya new 2015-28may\Autodesk_Maya_2015_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Kylie\AppData\Local\Temp\vcredist_x86_2005.log"" "
2014/6/5:21:18:07 Kylie KYLIE-PC Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
I uninstalled it through the control panel and reatempted the installion of Maya 2015 but I still got the same error.
Any other ideas? I`m frustrated beyond belief, my apologies for being such a nag.
Kylie,
You're certainly no nag. This is what we're here for!
See this link for more information about your ATL installation failure:
Good Luck!