Installation & Licensing

[#1]

I downloaded Maya 2013 service pack 2. (Note: I don't have any autodesk product installed in my computer). After extracting from the download and entering the setup/product key. Just before I install It says that Autodesk Maya 2013 is already installed. How is that possible? I checked and it is NOT installed. I cleaned my registry and junk files. I redownloaded the installer and in fact also tried the regular Autodesk Maya 2013 without the service packs...

Any fix for this??? I really need this fix for school. This is really important for me.

I uploaded a picture to show what the problem is.

[#2 · Accepted solution]

Sorry to hear you are having trouble. It sounds like you have already checked and cleaned out any reg keys and folders but here is one commonly missed that can cause the installer to think Maya is still there. Check and see if the below key exists in your registry

HKEY_CLASSES_ROOT\Installer\Products\7DC5439D8F0D476409FC0ABA14EE4F04

If you find it, go ahead and delete that and then try the install again. 

[#3]

Thank you very much. I just cleaned out every registry that was related as well using regedit. Now I Maya 2013 will install. Again thanks!