This was probably my fault. I opened maya up twice at the same time on accident(first time launching the program) and one of them opened up fine. While the other gave me the license not obtained. After closing maya, now I get the license not obtained and cannot use maya at all. This is with the 3 year student license. I have a serial and activation code as well and had received an email that said I had registered my product. Do I need to reinstall? can I redownload or no?
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I have exactly the same problem. My assignment needs me to use this program.
Maya email team have been extremely unhelpful, not really doing anything at all. They have asked me to send the "request code" from within the product, when I specified that I couldn't get INTO the product.
I have called the team and they said they'd call me back, but I highly doubt they will.
It seems that maybe because we're students we aren't "worthy" of getting proper help. I don't know. But either way, I'm sick of waiting for them.
I have redownloaded, tried to reactivate my program and such, but nothing works. Sorry, but you're as stuck as me.
I hope everything works out soon, and they actually give some decent help.
My apologies for the previous inconvenience and can confirm that student licenses generally do not qualify for our technical support entitlement which is a subscription benefit. We do however have a Per-Incident 1-on-1 support offering which is available to anyone not on a subscription contract.
Can you please confirm that you've installed the software as a standalone deployment and not a network? Are you able to provide a screen shot of the error?
Correct. While free termed licenses are one benefit of the Education Community, free technical support is not as it is a paid / subscription only entitlement.
As mentioned previously, can you please confirm that you've installed the software as a standalone deployment and not a network? Are you able to provide a screen shot of the error?
Here is a screen shot of the error. Ive tried reinstalling and unistalling maya but still get this. It is quite frustrating. My project is due tom so its kind of no use although I would still like a solution as quick as possible. Not sure if im gonna fail or not.
Thanks for the providing that Jason!
A quick search in the forums comes back with a han
LINK 1 - Delete the file Maya.env file which may be corr
Windows XP & 7
C:\Documents and Settings\username\My Documents\ma
Mac OS X
LINK 2 - Do the following:
1: Pull up run and type in services.msc
2: Click on the standard tab at the bottom.
3: Find FLEXnet licensing service.
4: Right click on it and press properties.
5: Make the start-up type Automatic.
6: Under “service Status”, press start.
Welcome to the community Aoffy.
Can you first try disabling your antivirus software and running the program? Any difference?
If not, this one typically requires a complete uninstall and reinstall, including the removal of all Autodesk files and registry folders. Please see the following for instructions and let us know how it goes!
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