I am having an issue where after the Maya 2012 offline help was installed, Maya 2012 will not start up anymore. It just hangs at the start up screen and never completely loads so it has to eventually be force quit. So far I have tried a repair and a reinstall on Maya with no luck. As soon as I uninstalled the offline help though, Maya fired right up. Any idea what is going on here and how I can fix it?
Here is the link to the help files that I am installing:
My only suggestion is to reset the preferences. Please rename the following folder from:
If you restart Maya, a new "prefs" folder will be re-created. It is launches, just goto the preferences and select "local".
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