Installation & Licensing

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Member
jonnyristow
Posts: 3
Registered: ‎05-27-2012
Message 1 of 5 (1,282 Views)

Maya 2012 not installing

1282 Views, 4 Replies
05-27-2012 02:04 AM

I'm trying to install Maya 2012 on Mac os x 10.6.8. I get all the way to the end and get an error saying installation failed on exit. I have uninstalled everything after and tried downloading it all over again but get the same results. I don't know what to do please help.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 5 (1,264 Views)

Re: Maya 2012 not installing

05-28-2012 11:57 AM in reply to: jonnyristow

Hi jonnyristow,

 

Can you please attach the installation log so that our community base can troubleshoot accordingly.

 

How to Locate Installation Log - LINK



Philip Schmelzer
Member
jonnyristow
Posts: 3
Registered: ‎05-27-2012
Message 3 of 5 (1,226 Views)

Re: Maya 2012 not installing

06-05-2012 04:01 AM in reply to: philip.s

how do I find an installation log on  mac? the link is for windows

 

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 4 of 5 (1,215 Views)

Re: Maya 2012 not installing

06-05-2012 12:09 PM in reply to: jonnyristow

Sorry jonnyristow, I initially missed that in your post. I don't think that there is an installation log on Macs in the same sense that there is on a PC.

 

With that being said, I dug around a bit and was able to find a few resources.

 

"Installation failed on exit" is a 'false' error message. In some instances, you can resolve this issue by using Pacifist, a 3rd party program to force the install. Check out both of the links below for more info on that process.

 

Up and Ready Link 1

 

Up and Ready Link 2

 

You can download the full version of the software with all appropriate fixes from the Maya 2012 Service Pack 2. In combination with Pacifist, this should get you around the error.



Philip Schmelzer
Member
jonnyristow
Posts: 3
Registered: ‎05-27-2012
Message 5 of 5 (1,197 Views)

Re: Maya 2012 not installing

06-10-2012 01:42 AM in reply to: jonnyristow

Thank you that helps

 

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