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KagoMegan
Posts: 1
Registered: ‎02-13-2012
Message 1 of 3 (1,124 Views)

Maya 2012 crashes at startup

1124 Views, 2 Replies
02-13-2012 08:53 AM

I just installed Maya 2012 yesterday through the student site. After entering my serial number and product key and after attempting to run Maya, it gives me a "fatal error saving in..." message. I decided to go back to using my Maya 2010 instead in the mean time and it now gives me the same error for 2010!

 

I was hoping someone could help me. Desperately need to finish a project over the next few days.

 

~Meg

Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 2 of 3 (1,107 Views)

Re: Maya 2012 crashes at startup

02-14-2012 07:36 AM in reply to: KagoMegan

Try deleting your prefs and then re-start Maya.   It should be in My Documents > Maya201x > Prefs.



David Lau
Active Member
abdallahb
Posts: 8
Registered: ‎09-20-2006
Message 3 of 3 (73 Views)

Re: Maya 2012 crashes at startup

03-11-2014 01:04 AM in reply to: KagoMegan

hello, there

did it work when you delete prefs...

 

I'm facning same issue Maya2012 on mac

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