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New Member
JonathanDavis1358
Posts: 1
Registered: ‎05-03-2010
Message 1 of 6 (1,549 Views)

Maya 2011 installation error on Snow leopard

1549 Views, 5 Replies
05-03-2010 05:24 PM
Hi

I have installed Maya 2011 on Mac OSX 10.6.2.
I have recieved the following error on start up:

"License was not obtained
Tried Maya 2011 (657C1 2011.0.0.F), error 25

License method:
environment variable MAYA_LICENSE_METHOD='standalone'

Product choice:
environment variable MAYA_LICENSE='unlimited'

License file override:
environment variable MAYA_ALT_EN is not set"

My Maya.env file says the following:
"MAYA_LICENSE=unlimited

MAYA_LICENSE_METHOD=standalone"

Any ideas where I'm going wrong?

cheers

Matt
Product Support
anil.choudhary
Posts: 88
Registered: ‎07-30-2006
Message 2 of 6 (1,549 Views)

Re: Maya 2011 installation error on Snow leopard

05-06-2010 02:54 AM in reply to: JonathanDavis1358
Can you post your adlm.log file (from /tmp folder).

Have you tried
- Uninstalling Maya
- Renaming or moving these files/folder out to another location
/Library/Application Support/Autodesk/Adlm
/Library/Preferences/FLEXnet Publisher/FLEXnet/

Reinstall Maya 2011

Try starting Maya (you will need to re-register Maya for New license)

Hope that helps

Anil
Autodesk Product Support


Anil Choudhary
Product Support Specialist
Autodesk, Inc.

Member
SpacyRicochet
Posts: 5
Registered: ‎05-06-2010
Message 3 of 6 (1,549 Views)

Re: Maya 2011 installation error on Snow leopard

05-06-2010 02:57 AM in reply to: JonathanDavis1358
Can you perhaps elaborate on how to uninstall Maya 2011 from OSX? I'm currently trying to cleanly uninstall it, but haven't found an uninstall option yet.
Active Member
wasbubs
Posts: 6
Registered: ‎11-24-2010
Message 4 of 6 (821 Views)

Re: Maya 2011 installation error on Snow leopard

11-24-2010 09:19 AM in reply to: JonathanDavis1358

I would also like you to eloborate on uninstalling from osx

*Expert Elite*
DarrenP
Posts: 7,156
Registered: ‎09-13-2007
Message 5 of 6 (816 Views)

Re: Maya 2011 installation error on Snow leopard

11-24-2010 09:59 AM in reply to: wasbubs
Active Member
wasbubs
Posts: 6
Registered: ‎11-24-2010
Message 6 of 6 (814 Views)

Re: Maya 2011 installation error on Snow leopard

11-24-2010 10:10 AM in reply to: DarrenP

I saw those posts and tried to use the commands but I get an error when trying it.  they should just give us an uninstaller and be done with it.

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