Installation & Licensing

Reply
Member
Veovis
Posts: 5
Registered: ‎05-19-2011
Message 1 of 5 (230 Views)
Accepted Solution

Maya 2009 uninstall and license transfer

230 Views, 4 Replies
03-25-2013 08:50 AM

Hello, I own a Maya 2009 stand-alone license.  It is on an older computer that I am going to be getting rid of.  I wish to deactivate the license on that computer, and in the future I may wish to reactivate the license on my new computer.

 

I have searched and I am unable to find any decent information on the process for this.  Some sources seem to indicate that I need to use a Portable License Utility (PLU) because it is a version year before 2010, but I do not seem to have that utility among the Autodesk files.

 

My concern is that if I simply uninstall and get rid of the computer, then I will never be able to activate the license again if I choose to.

 

Short version:  How can I uninstall Maya 2009, and decativate the license, so that I can be able to reinstall and reactivte on another computer in the future when I choose?

 

Thank you for any help.

*Expert Elite*
TravisNave
Posts: 10,064
Registered: ‎01-14-2005
Message 2 of 5 (217 Views)

Re: Maya 2009 uninstall and license transfer

03-25-2013 09:49 AM in reply to: Veovis

If you have never upgraded beyond 2009 either manually or on Subscription, you should just install it on your new computer and see if you can activate it.  Note that it is only supported on Windows XP and Vista.  Once you have it working and licensed, then you can remove it from your old machine.  If it will not activate, then you can request a manual activation. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Veovis
Posts: 5
Registered: ‎05-19-2011
Message 3 of 5 (213 Views)

Re: Maya 2009 uninstall and license transfer

03-25-2013 10:01 AM in reply to: TravisNave

Thank you for the quick response.

 

I was not aware of '09 not being supported beyond Vista.  That is unfortunate, although understandable. I wish I could afford a newer version, but alas...

 

So from what I gather, you are saying that there is no "deactivation" process for the license?  Just the ordinary software Uninstall?

*Expert Elite*
TravisNave
Posts: 10,064
Registered: ‎01-14-2005
Message 4 of 5 (210 Views)

Re: Maya 2009 uninstall and license transfer

03-25-2013 10:03 AM in reply to: Veovis

That is correct.  That's why I recommend getting it to work first on your new system.  You might be able to get it to work on Windows 7 (or even 8) but it is simply unsupported.  Doesn't mean that you can't get it to work though.  Just that if it doesn't, you're pretty much out of luck.

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Veovis
Posts: 5
Registered: ‎05-19-2011
Message 5 of 5 (208 Views)

Re: Maya 2009 uninstall and license transfer

03-25-2013 10:05 AM in reply to: TravisNave

Understood.  Thank you again for the information.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube