• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    Product Support
    Posts: 192
    Registered: 10-07-2008

    Mac OS X 10.7 "Lion" compatibility issue with Maya

    8350 Views, 16 Replies
    07-20-2011 07:36 AM

    Important notice for Autodesk® Maya® 2012 software, and prior Maya version, users regarding the latest Apple® Mac OS® X operating system release, version 10.7 “Lion”.

    Testing Maya 2012, and prior versions of Maya, on the Mac OS X 10.7 operating system, has identified platform compatibility issues.  

     

    The issues:

    • Installing Maya on Mac OS X 10.7 may cause the installer to hang.
    • Operating Maya on Mac OS X 10.7 may cause stability issues.
    • When submitting a crash report while operating Maya on Mac OS X 10.7, may cause the crash error reporting system to hang.

    If you upgrade to Mac OS X 10.7, you may encounter these issues. Autodesk recommends that users of Maya 2012, and prior releases of Maya, do not upgrade to the Mac OS X 10.7 until the compatibility issues have been addressed by Autodesk and Apple. Teams from both companies are working closely to resolve these issues and a notification will be issued once the issues have been addressed.

     

    Note: As of this time, Autodesk® Maya® 2012 software has not been qualified to run on Mac OS X 10.7. Please consult the qualification charts for more information.

     



    Avto Chachava
    Autodesk Product Support
    Autodesk, Inc.
    New Member
    ilerchik
    Posts: 1
    Registered: 08-01-2011

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    08-01-2011 02:48 PM in reply to: avto

    I found upgradeding to Mental Ray 3.8.1 and 2011 HF 3 then saving my project immediately upon opening has allowed Maya 2011 to run fine on Lion.  

     

    Prior to these steps it failed as described.  As soon as I upgraded Mental Ray, and HF3 as well as save on open it has worked fine for 2 days.

    New Member
    lauried0000
    Posts: 1
    Registered: 08-16-2011

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    08-16-2011 02:45 AM in reply to: avto

    Any update on this issue? I'm trying to install maya and it is failing at the end.

    I'm on Mac OSX 10.7

    Product Support
    Posts: 192
    Registered: 10-07-2008

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    08-16-2011 05:38 AM in reply to: lauried0000

    Sorry, no update on this yet.

    Here is the link to Autodesk Maya Certified Hardware chart.

     

    http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=14959955&linkID=9242259

    



    Avto Chachava
    Autodesk Product Support
    Autodesk, Inc.
    New Member
    Polojarvi
    Posts: 1
    Registered: 08-26-2011

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    08-26-2011 07:41 PM in reply to: avto

    To work around this, I created a partition on one of my harddrives and installed my old OS 10.6 on that partition. Then I installed Maya 2012 on that harddrive, too. It works great. When the compatibility problem is solved, I'll remove the partition.

     

    DJ

    New Member
    warrior7
    Posts: 1
    Registered: 09-28-2011

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    09-28-2011 07:08 AM in reply to: avto

    Does anybody knows if Autodesk is working on an upgrade/patch for Lion?

     

    Product Support
    Posts: 720
    Registered: 06-18-2008

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    10-05-2011 04:17 AM in reply to: warrior7
    Can you let me know if Maya 2012 SP1 plays nicer with 10.7?

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17847744&linkID=9242259


    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

    1402 Error [Uninstall] | Faro doesn't install | adlmPITSetProductInformation Errors | Empty Tool bar in AutoCAD Mac | Win 7 Registry Limit
    Product Support
    Posts: 720
    Registered: 06-18-2008

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    10-05-2011 06:51 AM in reply to: david.lau

    I have been chatting with the QA/Development teams and the Product Manager.  We are at the mercy of Apple because the video drivers which affect Maya are built into the operating system which is a bit different in Windows.

     

    We will have a unified message in Mayastation and Up and Ready when an udpate is available.



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

    My 5 Top Issues in the Discussion Groups

    1402 Error [Uninstall] | Faro doesn't install | adlmPITSetProductInformation Errors | Empty Tool bar in AutoCAD Mac | Win 7 Registry Limit
    New Member
    daneccleston86
    Posts: 1
    Registered: 10-05-2011

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    10-05-2011 02:45 PM in reply to: david.lau

    David, 

     

    I was just wondering if there are any more details on the patch / update to make Maya work with Lion??

     

    Looking forward to your response..

     

    Many Thanks

     

    Dan Eccleston

    New Member
    cnaebeck
    Posts: 1
    Registered: 10-28-2011

    Re: Mac OS X 10.7 "Lion" compatibility issue with Maya

    10-28-2011 11:19 PM in reply to: avto

    Hi,

     

    I am a student, and I don't have any older version of OSX other than Lion due to the fact that my school just gave me a computer with this installation. Are there any older versions of Maya that are compatible with Lion so far? I attempted to install the 2010 version when I could not get the 2012 installer to complete, and it bombed out as well. I need Maya for a class next week. Any suggestions?