Installation & Licensing

Reply
Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 11 of 25 (803 Views)

Re: MAYA student version, not showing the product key and serial number?

09-17-2012 02:05 PM in reply to: tailedmouse

Thank you very much for the additional reports 20160615 and tailedmouse. This issue is not affecting everyone within the Education Community, just a limited number of user accounts.

 

As mentioned above, please utilize the software in its trial mode for the time being, and check here for any status updates.

 

 



Philip Schmelzer
New Member
julioanom
Posts: 1
Registered: ‎11-07-2012
Message 12 of 25 (768 Views)

Re: MAYA student version, not showing the product key and serial number?

11-07-2012 07:55 PM in reply to: ravianu2012

i have the same problem i use google chrome

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 13 of 25 (765 Views)

Re: MAYA student version, not showing the product key and serial number?

11-07-2012 08:40 PM in reply to: julioanom

H julioanom,

 

This issue has been resolved, please check here for more details.



Joane Bonghanoy
New Member
lanarkshirecommunityradio
Posts: 1
Registered: ‎12-30-2012
Message 14 of 25 (712 Views)

Re: MAYA student version, not showing the product key and serial number?

12-30-2012 04:17 AM in reply to: ravianu2012

i i am still getting this error in google chrome and ie8

New Member
javier.robledo
Posts: 2
Registered: ‎03-02-2013
Message 15 of 25 (603 Views)

Re: MAYA student version, not showing the product key and serial number?

03-02-2013 01:46 PM in reply to: philip.s

I'm getting the same problem as well, what can i do?

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 16 of 25 (567 Views)

Re: MAYA student version, not showing the product key and serial number?

03-03-2013 04:12 PM in reply to: javier.robledo

Hello Javier,

 

Are you downloading from our Education Community or Students Facebook page? As a workaround you could always utilize the other site.



Philip Schmelzer
New Member
javier.robledo
Posts: 2
Registered: ‎03-02-2013
Message 17 of 25 (447 Views)

Re: MAYA student version, not showing the product key and serial number?

03-08-2013 08:49 AM in reply to: philip.s

I'm using the Education Community page at the first time, but finally i get my serial number from the Students Facebook :smileyhappy:

 

Thanx a lot!

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 18 of 25 (442 Views)

Re: MAYA student version, not showing the product key and serial number?

03-08-2013 08:58 AM in reply to: javier.robledo

Hello Javier,

 

Thank you for the update and we hope you enjoy the Education Community!



Amanda Kinley
New Member
jasidgman
Posts: 1
Registered: ‎06-10-2013
Message 19 of 25 (296 Views)

Re: MAYA student version, not showing the product key and serial number?

06-10-2013 09:55 AM in reply to: amanda.k

i have the same problem! :smileysad:

Community Manager
philip.s
Posts: 2,416
Registered: ‎09-27-2011
Message 20 of 25 (290 Views)

Re: MAYA student version, not showing the product key and serial number?

06-10-2013 04:36 PM in reply to: jasidgman

Hello Javiera!

 

In this case the recommended workaround is to simply create a new account with a different email address and proceed with the standard process of obtaining a license.

 

My apologies for the inconvenience and please let us know if we can be of additional assistance.



Philip Schmelzer

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube