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Contributor
Sherman123
Posts: 11
Registered: ‎06-02-2011
Message 1 of 36 (3,592 Views)

Login problem with the education site

3592 Views, 35 Replies
06-02-2011 08:35 PM

When I go to the education site I am able to login but then it brings me back to a new login window. If I re type my user name and password it brings me to a screen that says I am already logged in. If I click continue to stay logged in it brings me back to a login screen and the cycle repeats. If i close the login window I am clearly not logged in as I am unable to pull up my profile or download applications. I have tried using different computers and have had the same problem. I have also tried using both firefox and internet explorer. I have cleared all temp files cache and cookies and nothing seems to work. I have sent an email to the education support team but they are slow to respond and do not seem to understand the problem.

New Member
floralrains
Posts: 1
Registered: ‎06-07-2011
Message 2 of 36 (3,564 Views)

Re: Login problem with the education site

06-07-2011 11:32 PM in reply to: Sherman123

Do you mean the students.autodesk.com page? I am having exactly the same problem.  For some reason, the site acknowledges me as logged in on the forums, just not when I try to log in anywhere in the students area, and I can't access my profile or anything like that either.  The cycle of being asked to log in just continues over and over.  I've tried both Firefox and IE (currently using Firefox) and changed my password twice. 

Contributor
Sherman123
Posts: 11
Registered: ‎06-02-2011
Message 3 of 36 (3,554 Views)

Re: Login problem with the education site

06-08-2011 07:29 AM in reply to: floralrains

Yes, The education Community login is the problem. I have contacted Autodesk support and they have reset my password twice and said they fixed the problem however I am still not able to get the education site to see me as logged in. I have tried multiple computers and browsers and still no luck. It seems others have had this problem in the past I just cant find out how they resolved it. If I find out anything new I will let you know.

New Member
dubaiporsche
Posts: 1
Registered: ‎06-09-2011
Message 4 of 36 (3,534 Views)

Re: Login problem with the education site

06-09-2011 06:31 AM in reply to: Sherman123

Same issue kindof...I think i can log in.....but i get a blank page whenever i goto the student.autodesk.com site....so cant download the student version!!!

New Member
thekhi
Posts: 1
Registered: ‎06-14-2011
Message 5 of 36 (3,484 Views)

Re: Login problem with the education site

06-14-2011 04:14 PM in reply to: dubaiporsche

same here, wherever I click on the education site what I get is blank page.

New Member
mdutton112
Posts: 1
Registered: ‎06-14-2011
Message 6 of 36 (3,405 Views)

Re: Login problem with the education site

06-16-2011 04:54 PM in reply to: Sherman123

I am having the same issue as well. i called the Autodesk support desk today and they told me they are aware of the issue and are working to fix it. I know that its not everyones log in, i had a class mate try his id this morning and it went right in. hopefully they will fix the issue soon

New Member
Boris_Akunin
Posts: 1
Registered: ‎07-25-2011
Message 7 of 36 (3,267 Views)

Re: Login problem with the education site

07-25-2011 02:57 PM in reply to: Sherman123

well, the problem isn't fixed yet...

New Member
barrosazuka
Posts: 1
Registered: ‎08-09-2011
Message 8 of 36 (3,221 Views)

Re: Login problem with the education site

08-09-2011 06:14 AM in reply to: Boris_Akunin

I really need a solution because all that I get is a blank page in all the site contents and now I can't acess the students community site...  I am really stressed with this situation.

New Member
jeffpaluck
Posts: 1
Registered: ‎08-17-2011
Message 9 of 36 (3,178 Views)

Re: Login problem with the education site

08-17-2011 07:40 PM in reply to: barrosazuka

Yeah, I'm having the same issues.  I would like to download the student version but all I get is a blank page.  I need to start working on my assignments.  Oh well, bittorrent it is :smileytongue:

New Member
mohamed.chehab
Posts: 2
Registered: ‎08-27-2011
Message 10 of 36 (3,069 Views)

Re: Login problem with the education site

08-27-2011 09:22 PM in reply to: Sherman123

I have the same problem. I just see a white page after I log in or activate from my email address.

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