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Location Error - Download Request

23 REPLIES 23
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Message 1 of 24
brianivander
4952 Views, 23 Replies

Location Error - Download Request

Hi everyone, I'm a University student from Indonesia and I want to download the free student version of autocad but this is what I get: Location Error - Download Request.

 

I use Mozilla Firefox 20 in Win7 64bit

 

I was just doing the normal way of downloading:

dl ac.jpg

Then

bd.jpg

 

Then I press that blue "BROWSER DOWNLOAD" button

 

And I get this:

dlreq.jpg

 

Please help me solve my problem. Thank you

23 REPLIES 23
Message 2 of 24
jessica.t
in reply to: brianivander

Hi Brian and welcome to the Autodesk Community!

 

I apologize that you are experiencing download issues. Could you please try to re-download your software from our Virtual Agent to see if that resolves the issue?

 

Then please activate using your student serial number and product key as usual.

 

Please let me know if this fixes the problem or if you need further assistance.

 

Thank you!



Jessica Thrasher
Message 3 of 24
lh_huikee
in reply to: jessica.t

It solves the problem... thx

 

Message 4 of 24
brianivander
in reply to: brianivander

Sorry for my late reply. Your answer works! Thankss 🙂

Message 5 of 24

guys . my problem same with u . how u solve that problem ? please help me

Message 6 of 24
jessica.t
in reply to: Qamechatronic

Hi Qama,

 

Did you follow the steps in my post above? If you did and the problem persists, please clear your cookies/cache in your preferred browser, temporarily disarm any firewalls or antivirus software and try again. If the issue remains please respond to my post. Thank you!



Jessica Thrasher
Message 7 of 24
10398
in reply to: brianivander

Same I had that problem too... my plan was to download it but i got a location error please help?
Tags (1)
Message 8 of 24
jessica.t
in reply to: 10398

Did you see my solution above? That should resolve your issue, if not please let me know. Thank you!



Jessica Thrasher
Message 9 of 24
mikublek
in reply to: brianivander

i got the same problem also...and i click to the link above and it appear this msg

 

 

Message 10 of 24
jessica.t
in reply to: mikublek

Sincere apologies! I just fixed the link, thank you for bringing this to my attention!



Jessica Thrasher
Message 11 of 24
adikz_diera
in reply to: brianivander

my problem did not solve. is still ger the error location message

Message 12 of 24
adikz_diera
in reply to: jessica.t

my location error did not solve. i have tried all the steps.

Message 13 of 24
jessica.t
in reply to: adikz_diera

Hi @adikz_diera,

 

When you tried my solution above, what was the result? Also, please try taking the following steps to get the best download performance:

 

  • In the preferences or options area of your preferred browser, remove pop-up blockers and allow access to all *autodesk.com sites.
  • In the preferences or options area of your preferred browser, delete cookies, temporary internet files, and history.
  • Turn off your personal firewall or VPN, if you use one.
  • Disable UAC
  • Close and reopen your preferred browser.

Please let me know if this resolves the issue. Thanks!



Jessica Thrasher
Message 14 of 24
mhelmi46
in reply to: jessica.t

Already try that virtual agent.but when i choose autocad products,have some problem.

Message 15 of 24
jessica.t
in reply to: mhelmi46

Sincere apologies, @mhelmi46

 

The AutoCAD section of the Virtual Agent was briefly down on Friday. Could you please try again and let me know the result? Thank you!



Jessica Thrasher
Message 16 of 24
mhelmi46
in reply to: jessica.t

Done!!haha...Thanks Smiley Happy

Message 17 of 24
jessica.t
in reply to: mhelmi46

You're welcome! Smiley Happy



Jessica Thrasher
Message 18 of 24
amelia09
in reply to: jessica.t

Thanks for the link Ms. Jessica. I just happened to have the same problem just now and I can't helped but panic. I was overjoyed when I found out from my sister that there is a free download of AUTOCAD for students. I really do need it for I'm designing new innovated products for my re-engineering and feasibility study.

The link works, by the way. Thank you very much!
Message 19 of 24
arvincible05
in reply to: brianivander

PLEASE HELP ME. I'M HAVING A HARD TIME TO DOWNLOAD THE AUTOCAD 2012 VER. 

It always shows this whenever I Download it. Please, I need your help.

Message 20 of 24
jessica.t
in reply to: arvincible05

Hi @arvincible05 and welcome to the Autodesk Community!

 

Our free licenses from the Education Community are offered globally therefore we don't have any country restrictions. Could you please try clearing the cookies and cache from your preferred web browser to see if that fixes the issue? If not, please reach out to the education team directly by filling out this problem form.

 

Thanks!



Jessica Thrasher

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