Installation & Licensing

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bneukam
Posts: 1
Registered: ‎03-30-2011
Message 1 of 2 (1,577 Views)

Licensing Error

1577 Views, 1 Replies
08-31-2011 08:21 AM

After purchasing ACAD LT 2011 and operating for several months, I have a problem whith launching the software.  I get a "Licensing Error" dialogue box that says "Unable to initialize adlm".  Also the internal error message reads <service not installed.  Error Code: <20>.  Has anybody had any experience with this?

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TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 2 (1,572 Views)

Re: Licensing Error

09-01-2011 08:42 AM in reply to: bneukam

For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

For stand-alone activations, backup and delete file .data and .backup license files located in C:\ProgramData\FlexNET\ and try again.  You will likely have to reactivate. 

 

For faster responses concerning Autodesk licensing issues, please post your questions in the Installation and Network Licensing user forum here:

http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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