Installation & Licensing

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joeltsack
Posts: 13
Registered: ‎07-03-2013
Message 1 of 14 (994 Views)
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Licensing Error [-4.132.0] PDSU 2013

994 Views, 13 Replies
07-03-2013 12:47 PM

I have been having trouble trying to open any proucts from the design suite packge. I get an error "a valid license could not be obtained by the network license manager."

 

I am the only one using the design suite product so there should be no problem with license seats at all. I have tried many other forum posts about the subject none of which seemed to help.

 

Thank you for any help in advance!

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TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 2 of 14 (984 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-03-2013 01:53 PM in reply to: joeltsack

The -4 error simply means that you are out of licenses.  Do a status enquiry from LMTOOLS and it will tell you where your license is checked out.

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joeltsack
Posts: 13
Registered: ‎07-03-2013
Message 3 of 14 (958 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-08-2013 04:58 AM in reply to: joeltsack

The problem is now fixed although I did absolutley nothing to fix it. The autodesk programs work perfectly fine now. I am not sure why or what happened. Thank you for your help.

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TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 4 of 14 (944 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-08-2013 09:37 AM in reply to: joeltsack

The license manager resets at midnight.  So if there was a stuck license, perhaps it unstuck itself.  :smileyvery-happy:

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Contributor
joeltsack
Posts: 13
Registered: ‎07-03-2013
Message 5 of 14 (870 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-31-2013 05:07 AM in reply to: TravisNave

The same license error has happened again. I did a status enquiry from LMTOOLS and this is what I got.

 

Status
--------
Flexible License Manager status on Wed 7/31/2013 08:05

[Detecting lmgrd processes...]
License server status: @MT-ENG2
    License file(s) on MT-ENG2: C:\Program Files\Autodesk\Inventor 2013\LICPATH.lic;C:\Program Files\Autodesk\AutoCAD 2013\acadm\LICPATH.LIC:

lmgrd is not running: Cannot connect to license server system.
 The license server manager (lmgrd) has not been started yet,
 the wrong port@host or license file is being used, or the
 port or hostname in the license file has been changed.
Server name:   MT-ENG2
License path:  @MT-ENG2;
FLEXnet Licensing error:-15,570
For further information, refer to the FLEXnet Licensing documentation,
available at "www.flexerasoftware.com".

----------------------------------------------------------------------------
License server status: @mtacv
    License file(s) on mtacv: C:\Program Files\Autodesk\Inventor 2013\LICPATH.lic;C:\Program Files\Autodesk\AutoCAD 2013\acadm\LICPATH.LIC:

lmgrd is not running: Cannot connect to license server system.
 The license server manager (lmgrd) has not been started yet,
 the wrong port@host or license file is being used, or the
 port or hostname in the license file has been changed.
Server name:   mtacv
License path:  @mtacv;
FLEXnet Licensing error:-15,570
For further information, refer to the FLEXnet Licensing documentation,
available at "www.flexerasoftware.com".

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 6 of 14 (849 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-31-2013 09:10 AM in reply to: joeltsack

Stop and start the service. 

 

Did anything change like with the NIC or the hostname?

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Contributor
joeltsack
Posts: 13
Registered: ‎07-03-2013
Message 7 of 14 (844 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-31-2013 09:42 AM in reply to: TravisNave

The NIC or hostname did not change.

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TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 8 of 14 (836 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-31-2013 09:51 AM in reply to: joeltsack

Your status enquiry shows two different license managers. 

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Contributor
joeltsack
Posts: 13
Registered: ‎07-03-2013
Message 9 of 14 (828 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-31-2013 10:13 AM in reply to: TravisNave

I dont understand why that is like that.

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 10 of 14 (815 Views)

Re: Licensing Error [-4.132.0] PDSU 2013

07-31-2013 10:34 AM in reply to: joeltsack

Make sure you only have one service listed under Config Services.  And on the first tab, check the box to ignore system environment variables.  Stop and start the service and see if it is working again.

 

For a Quick-Start Guide on configuring the Autodesk License Manager, please see my post for further information:

http://forums.autodesk.com/t5/Installation-Licensing/Quick-Start-Guide-for-Configuring-LMTOOLS/m-p/3...

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