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Licenses

8 REPLIES 8
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Message 1 of 9
Anonymous
536 Views, 8 Replies
‎01-29-2014 08:42 AM
‎01-29-2014 08:42 AM

Licenses

How do I find out how many licenses I have?

 

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8 REPLIES 8
Message 2 of 9
TravisNave
Mentor
in reply to: Anonymous
‎01-29-2014 08:53 AM
‎01-29-2014 08:53 AM

You'll have to be more specific.

 

Do you mean how many you own?  How many are activated?  How many are on your license manager and/or how many are in use?

 

If you want to know how many you own, you can probably login to your Subscription account.  If you want to know how many licenses are on your license manager, you can perform a status enquiry from within LMTOOLS. 

 

You might also consider calling your Reseller if you bought through them. 

 



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Message 3 of 9
Anonymous
in reply to: TravisNave
‎01-29-2014 09:04 AM
‎01-29-2014 09:04 AM

I do not know who the reseller is , I am trying to find out how many I own.
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Message 4 of 9
TravisNave
Mentor
in reply to: Anonymous
‎01-29-2014 09:07 AM
‎01-29-2014 09:07 AM

Do you know your contract number?  Or any documentation of where it was purchased?  Do you even know if you have a Subcription login?  At the very least, do you have a valid serial number from your product?  You will need something to start with.  Don't post anything here in public. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 9
Anonymous
in reply to: Anonymous
‎01-29-2014 09:11 AM
‎01-29-2014 09:11 AM

I have the serial numbers but Im not sure thats all I own, I thought there was a way for AutoDesk to tell me how many Licenses my company has, we are not om subscription.

 

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Message 6 of 9
TravisNave
Mentor
in reply to: Anonymous
‎01-29-2014 09:13 AM
‎01-29-2014 09:13 AM

I would try to file a license report. 

 

You can start here:

 

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 7 of 9
Anonymous
in reply to: TravisNave
‎02-14-2014 12:01 PM
‎02-14-2014 12:01 PM

FYI, your link to request a license report no longer works. Any one else done this in the last few days?

 

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Message 8 of 9
DarrenP
Consultant
in reply to: Anonymous
‎02-14-2014 01:08 PM
‎02-14-2014 01:08 PM

had to pull it from google

http://webcache.googleusercontent.com/search?q=cache:qJ7vsXOqA5sJ:www.autodesk.com/licensesupport+&c...

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Message 9 of 9
DarrenP
Consultant
in reply to: DarrenP
‎02-14-2014 01:20 PM
‎02-14-2014 01:20 PM

found the new link: http://knowledge.autodesk.com/contactus

1. Activation & Registration

2. Activating a Product

3. Activation Codes & Request Codes

4. I still need help

5. Ask for assistance at the bottom

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